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Anaheim Hyundai

Anaheim, CA

2.1
1,226 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 1,226 reviews

October 31, 2017

New car buying experience New Car buying Experience: The dealership is clean, all personnel friendly our sales person, Frank Yu is very knowledgeable and too More

by sports car guy 356
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Yu
Nov 06, 2017 -

Anaheim Hyundai responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. We look forward to seeing you again in the future. Regards, The Russell Westbrook Hyundai of Anaheim Team

October 03, 2017

The ultimate go-to person for buying car! I bought my first Hyundai car from Hamid in 2013, since then, Me, my family and a lot of my friends who I referred to him are extremely happy customer More

by Reza
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi
Oct 05, 2017 -

Anaheim Hyundai responded

Thank you so much for this wonderful feedback, Reza! We're so glad you came back to see us for your next Hyundai. It's fantastic to know Hamid helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Regards, The Russell Westbrook Hyundai of Anaheim Team

September 04, 2017

Fun and easy going Negotiations were straight forward and without hassle. Payment were exactly what we were told and al went smoothly. I wanted to thank everyone in hard More

by azitta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi
Sep 06, 2017 -

Anaheim Hyundai responded

Azitta, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Hamid and we look forward to seeing you at our dealership in the future. Regards, The Russell Westbrook Hyundai of Anaheim Team

August 30, 2017

Best 1st car experience Frank was on point. He was gracious in helping my daughter purchase her first car. Will definitely recommend him. Both my sons are in the car market. More

by Mjarrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Yu
Sep 06, 2017 -

Anaheim Hyundai responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are grateful to hear that Frank worked hard enough to make your daughter’s purchase completely painless. The Russell Westbrook Hyundai of Anaheim Team

August 29, 2017

Three time returning customer Chris was amazing during the two times we've bought cars there and also sold my daughter her first new car. He made the process so easy and pleasant. More

by Cwb71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McGregor, Mario Ramirez
Aug 30, 2017 -

Anaheim Hyundai responded

Thank you for your feedback. It's fantastic to know that Chris was able to make your vehicle purchase incredibly easy and pleasant. We look forward to working with you or anyone you might send our way in the future. Regards, The Russell Westbrook Hyundai of Anaheim Team

August 27, 2017

Everything was exactly as expected I found a Sonata in their inventory by searching on a general car finding site that seem to be aggressively priced, and called them to confirm it was More

by AlisoMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Payne
Aug 30, 2017 -

Anaheim Hyundai responded

Curtis is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Regards, The Russell Westbrook Hyundai of Anaheim Team

August 26, 2017

8/25/17 11:17 PM The only staff we work with is Frank Yu in sales and Elisa Allen. Very pleasant people. They are both extremely knowledgeable in their positions as th More

by jmx2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elisa Allen, Frank Yu
Aug 30, 2017 -

Anaheim Hyundai responded

Thank you for your great review! We're glad to have Frank and Elisa on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, The Russell Westbrook Hyundai of Anaheim Team

August 25, 2017

Great customer service My sales guy was very understanding of what I was looking for and actually found the car I exactly wanted, he took me and my dad to the lot they have More

by elviraalarcon73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Portillo
Aug 30, 2017 -

Anaheim Hyundai responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including fantastic customer service from the Russell Westbrook Hyundai of Anaheim team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Regards, The Russell Westbrook Hyundai of Anaheim Team

August 21, 2017

This place has really gone downhill! I went in on August 12, 2017, for the 30K mile service. I was told the work would be done in two hours, and I was promised a car wash as well. I wai More

by Tustin Santa Fe owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Evans
Sep 19, 2017 -

Anaheim Hyundai responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, The Russell Westbrook Hyundai of Anaheim Team -danielleo@russellwestbrookautomotive.com

Sep 20, 2017 -

Tustin Santa Fe owner responded

Your response says to contact you "so we can address this together." I've already contacted you through email as well as the review posted here. When a customer is dissatisfied, shouldn't you be reaching out to them? Why is the onus to act on me here? You guys really have no idea how to handle customer service. If you wish to rectify this situation, please email me.

August 18, 2017

Awesome First-time Car Buying Experience! Rene Ortega was awesome! I set up an appointment ahead of time and had told him the car I was looking for in specific colors for exterior/interior. Wh More

by amandalkirscher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Ortega
Aug 23, 2017 -

Anaheim Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Rene and we look forward to working with you again down the road. Regards, Russell Westbrook Hyundai of Anaheim Team

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