
Anaheim Hyundai
Anaheim, CA
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Great service No hassel no pressure sale. Friendly team and would come visit again. Large inventory and variety of vehicles to choose from. Convenient and would No hassel no pressure sale. Friendly team and would come visit again. Large inventory and variety of vehicles to choose from. Convenient and would recommend to friends. More
survey As my answer to survey I am very pleased with my purchase, I will recommend your dealership to my friends and family when ever I can. As my answer to survey I am very pleased with my purchase, I will recommend your dealership to my friends and family when ever I can. More
Always glad to deal with Hardin Huyndai This is the 3rd vehicle I purchase in 3 years, and I have always been satusfied with the customer service, and also the finance service. This is the 3rd vehicle I purchase in 3 years, and I have always been satusfied with the customer service, and also the finance service. More
Lying to Get You In This dealership utilizes extremely deceptive business practices. If you have your heart set on a specific vehicle, this is not the place for you. I'm This dealership utilizes extremely deceptive business practices. If you have your heart set on a specific vehicle, this is not the place for you. I'm sure they are fully capable of selling you a car if you either have no clue what you want or maybe have a general idea without specifics, but that was not my experience. I live all the way down in east county San Diego (a good two hours away with no traffic), but was thrilled when I found a green Fiat 500 with the trim and features I had been looking for. It was *the* car at a fantastic price. I called up the dealership to confirm they still had it in stock and spoke with Victor. He sounded confused about which car I was looking for, even though I provided him with the stock number and year/make/model/color. It sounded like he just wanted to get me off the phone because he kept cutting me off when I was trying to clarify with him that he has two Fiats on his lot and I am specifically looking for the green one. Rather than look it up in his system, he hurriedly told me he'd "have one of [his] guys drive around the lot looking for it" and he'd call me back in 10 minutes. Uh, okay. Nearly an hour later, he calls back excitedly saying the white Fiat was still available and the grey one was being detailed right now. I asked him if the green one had sold then, and he said he knew nothing about a green one. We clearly have a listening issue here because I must have said the word "green" nearly 10 times during our previous phone conversation. I clarified that he did in fact say "grey" when referring to the car being detailed, and he said he would double check on it and call me back because now he's not sure. Four hours later, I still hadn't heard from him so I texted him with the VIN and stock number, once again reminding him that I wanted the green Fiat. A couple hours later, he responds that is is still available. I guess there was some kind of misunderstanding in green vs. grey color? I still don't know. So, taking his word for it, I took time off work and finalized all my financing the next day (Wednesday) after making an appointment with him to see the car on Friday at 5pm. I get a call on Friday morning (today) asking if I am still interested in seeing the Fiat today. Yes, absolutely! He once again asks which color I wanted. (Can I really expect otherwise at this point?) I tell him, once again, that I am interested in the green Fiat. Without skipping a beat, he tells me it already sold. I asked him when it happened, and he said, "I don't know. It could have been last night. It's just not showing up in my system as being in stock. It's not here." Oh, so there IS a system now? We didn't need to play the game of send-the-sales-guy-around-the-lot-and-make-up-colors? He obviously really wants to sell the white one because he mentions, again, that they have a white one I could come take a look at. The grey car has apparently completely disappeared at this point. I told him, again, I live two hours away and that there are plenty of white Fiats here should I decide to select a different color. The only reason I was willing to drive up to Anaheim was to get this specific car. "Oh," he says, "you should have put a deposit on it then." WHAT? I'm sorry, but what? Why was I not informed of this during the several conversations I had with him? Our first contact was Tuesday, at which point I told him I couldn't even make it up there until Friday. Why not tell me on Tuesday that the car may sell in between now and then, so I should probably put a deposit on it if I was really interested? We spoke again on Wednesday and again confirmed the Friday appointment; why not mention it then? I would put money on the fact that it wasn't there even the first time we spoke. Needing to send someone into the lot to look, confusing grey and green, constantly bringing up the white Fiat... yeah, that green Fiat probably hadn't been there this whole week. It didn't just sell last night. He said he'd double check to make sure the green one sold and call me back. Regardless of what he says, I won't believe him. I'm not going to drive all the way up there only to be once again pitched the same white Fiat I can buy 10 miles from my house. You always hear about people calling car salesmen xxxxxxxx, but I like to give people the benefit of the doubt. Hardin Hyundai unfortunately proved the stereotype to be true - they will go to any lengths to get you to purchase a car on their lot, including lying to you just to get you to come in. I've learned my lesson, just like another reviewer who was put in the same position did (only she actually showed up to the dealership). Don't even try this dealership unless you live or work right around the corner. Don't spend any significant amount of time driving in to the dealership, because in all likelihood, the car you have your heart set on is gone, despite what they tell you. Whatever they say, they are probably lying. More
Tucson 1.6 review What I liked most, there was no pressure to buy. They let us test drive the Tucson for about three hours, we took it on surface streets, up and down s What I liked most, there was no pressure to buy. They let us test drive the Tucson for about three hours, we took it on surface streets, up and down some hills, we even had other family members drive it, every one though it was a good vehicle. More
Hardin Hyundai Curtis Payne in sales was very professional and helpful explaining the differences in the Santa Fe models. Curtis had to find the right car at other Curtis Payne in sales was very professional and helpful explaining the differences in the Santa Fe models. Curtis had to find the right car at other dealers and kept us updated on his progress. I would recommend Curtis and would also work with him again. More
Muzikwire I picked this particular vehicle for my business as a disk jockey. I travel from San Diego to San Francisco, the fuel (MPG) is amazing. The compactnes I picked this particular vehicle for my business as a disk jockey. I travel from San Diego to San Francisco, the fuel (MPG) is amazing. The compactness allows me to unload and load my cargo in really tight spaces, this vehicle exceeds my expectations. More
Hardin Hyundai buyer's experience UPON ARRIVAL I WAS GREETED QUICKLY. Salesman took time to listen to what I wanted to do and helped me with my request; Then suggested the best way to UPON ARRIVAL I WAS GREETED QUICKLY. Salesman took time to listen to what I wanted to do and helped me with my request; Then suggested the best way to handle the situation of my request. He was passionate about accommodating my needs, searching the lot and other inventory til he found what I asked for. Overall it was a great experience as it always is at Hardin Hyundai. This was my 3rd vehicle from this dealer. Thanks Hardin. More
Signed, Sealed, Delivered -- I'm Yours! All the details of this lease were completed via e-mail, text and a brief phone conversation. My vehicle was delivered at a time convenient for me, a All the details of this lease were completed via e-mail, text and a brief phone conversation. My vehicle was delivered at a time convenient for me, and the paperwork took about 20 minutes! I drove home in my new Hyundai Elantra, and Matt drove the car we were turning in back to the dealership -- how's that for great service? More
The sales rep Curtis Payne Great work with us ! Very patient and helpful . He got us the right car and negotiated very well he offered all the adds on, and we actually purchased Great work with us ! Very patient and helpful . He got us the right car and negotiated very well he offered all the adds on, and we actually purchased products we didn't even know existed . We are very satisfied with the car and the service at the dealership . Even signing the papers was easy and fast . Would definitely come back to do more business at this dealership . More