
Anchor Nissan
North Smithfield, RI
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824 Reviews of Anchor Nissan
Love going to this dealership for service, Stephanie and Deb always give such attention to details and make sure that they ask for my one-to-one rewards card. Went for rain guards on my truck and Stephanie Deb always give such attention to details and make sure that they ask for my one-to-one rewards card. Went for rain guards on my truck and Stephanie told me that she wasn't happy with the look of them on my truck so she had the guards taken off so I would not be disappointed when I saw my truck. She ordered me new guards and offered me a discount on the labor because I would need to come back again. More
The service staff is great to work with. They listened to my needs. Dan went out to my vehicle to inspect my tires and recommended that I replace two of them. Stephanie contacted suppliers and got me the bes my needs. Dan went out to my vehicle to inspect my tires and recommended that I replace two of them. Stephanie contacted suppliers and got me the best price on a pair that was the right size for my vehicle. She arranged for me to have transporation from the dealership to my home. The work was completed in a few hours - mostly from getting the tires from the supplier to the dealership. Once completed Stephanie had their driver pick me up at my home and bring me back to the dealership where I could pick up my vehicle. Very convenient! The staff in the service department has always been very good to me. They make servicing my vehicle a pleasure. More
I would like to commend Anchor Nisson and my salesman James Martin for the quality of service given to me during the purchase of my new Exterra. James was very thorough in his explanation of the car f James Martin for the quality of service given to me during the purchase of my new Exterra. James was very thorough in his explanation of the car functions to me and answered numerous calls. He was very helpful going, out of his way to take care of me when I brought the car in for a trailer hitch to be installed. I would highly recommend Anchor Nisson as a highly professional, courteous, caring place to buy a car. Thanks James! Janet Barron More
First time service;I had a warrantee issue on the drivetrain of my Pathfinder and after their initial inspection,they found another issue that was covered under warrantee that was able to be re-sched drivetrain of my Pathfinder and after their initial inspection,they found another issue that was covered under warrantee that was able to be re-scheduled and charged for only one service.Stephanie was very courtious and helpful. Excellant service and great communications from the start. Very convieniant accomidations.I highly recommend this dealership to all as they can service all makes. More
Anchor Nissan has always been able to schedule an appointment for me promplty and at the time that is convenient for me. They have a very comfortable waiting area and the appointments are completed appointment for me promplty and at the time that is convenient for me. They have a very comfortable waiting area and the appointments are completed in a timely manner. Any time anything extra needs to be repaired, the service area rep comes to explain the problem and ask how to proceed. Best of all, the car is returned washed and cleaned up...much appreciated by a mother of two young ones! More
I stopped in a few days ago with a slight problem. Dan was great. Spent lots of time with me and did what he could to fix this really minor noise. Every time I go there for any reason they go out of th was great. Spent lots of time with me and did what he could to fix this really minor noise. Every time I go there for any reason they go out of their way to help. You can't do better than Anchor. More
There were two purposes for my visit. The first being an oil change. The second was to identify and repair a noise coming from the front end. The dealership changed the oil and identified the noise as a def oil change. The second was to identify and repair a noise coming from the front end. The dealership changed the oil and identified the noise as a defective wheel bearing. They replaced it under warrantee and had the vehicle washed and ready for pickup as promised. But why the GREAT recommendation? The vehicle was purchased elsewhere and the staff at Anchor Nissan treated me as if I had purchased the vehicle there. They took me in the day after my call and had the car back to me the same day. They even followed up the following day with a telephone call to ensure I was satisfied. They have won me as a customer for future service/repairs and vehicle purchases. And this positive experience has been shared with many of my co-workers and friends. More
I had been searching all of the Eeastcoast for a affordable but good 4x2 pickup truck. My search critiera was fairly simple, it had to be the small truck....yet powerful enough to haul my bass boat affordable but good 4x2 pickup truck. My search critiera was fairly simple, it had to be the small truck....yet powerful enough to haul my bass boat up the mountain pass roads that I travelled in search of the fish. My previous vehicle, a GMC Canyon with 74,000 miles was sold as I didn't feel it would make the 100,000 mile mark, not to mention that I was never a truly big fan of the Canyon. All but given up in my search for a good used 4x2, my gmc dealer kept telling me that it was doubtfull that he would find one, considering he had been trying for months with no luck. James Martin came through with the 2007 Nissan 4x2 I had been searching for, I had a few issues when I first took delivery. Mr Martin and the service team at Anchor worked hard to make certain those issues where resolved even when they didn't have to. I couldn't think of one reason to recommend any other dealer than anchor Nissan. thank you Anchor..... Jeff Brunelle More
I've never written a review on buying a car before because it is typically all the same. You haggle over prices, come back to the dealership over and over again, negotiate options the vehicle is load because it is typically all the same. You haggle over prices, come back to the dealership over and over again, negotiate options the vehicle is loaded with, and sign your life away. My experience with Anchor Nissan in North Smithfield was nothing of the sort. I was looking for a Nissan Frontier with low miles and had a price in mind. I live in Massachusetts and gave local Nissan dealerships the 1st opportunity. One local dealership in Auburn was offering 2 different types of Frontiers, but above what I stated I wanted to pay for a vehicle. As I continued my search online I noticed the prices at Anchor Nissan were advertised lower than the advertised prices at Nissan in Auburn. I called and was upfront and honest with the condition of my trade-in car, what I was looking for, the options I wanted, and the price I was willing to pay. Sales consultant Steve Chauvin was receptive to my requests and asked that I text him pictures of my trade (I live an hour away). Within hours I received an offer that was a little higher than I wanted and told them thanks for the effort. They called back and beat the price I was willing to pay by $1,000! My wife and I drove down reluctantly to see what they were offering; we had been to 8 different dealerships within the past week and thought we were in for more haggling, negotiating, etc. We couldn't have been more wrong. We got there and they were the friendliest people we had encountered during our car buying experience. Steve showed us the 6 different types of Frontiers that fit my criteria and told me to "pick one". I pointed out that some had extra options that could raise the price and he replied, "If that's the truck you want, it's yours for the price we quoted you". They looked at my car and they went above and beyond giving me fair value for my trade-in ($2500 more than what was being offered for my trade in Auburn). Since then they had a hail storm and brought it in to have the dings taken out. When it was not ready on time they offered to fill up my car, give me a free oil change, and install a remote starter into the new truck. My wife and I have been so impressed with them (including the Sales Manager Max Huguenin) that she wants to get a Nissan now and I guarantee I will not deal with another dealership again. Overall my experience was tremendous and a testament to the hard-working, caring people at Anchor Nissan. They are fair, honest, and go out of their way to provide quality customer service. I could not have been happier with the job they did. Thank you. More
All my service appointments have been enjoyable, and the dealership staff is very adept at their profession. I recently won a "Full Car Salon" service after being chosen from the dealer rating response car dealership staff is very adept at their profession. I recently won a "Full Car Salon" service after being chosen from the dealer rating response card pool, and I was very pleased with the "free" service, so I'll probably request this at least once a year from now on. More