
Ancira Chrysler Jeep Dodge
San Antonio, TX
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Excellent experience They made everything easy with no pressure. I got the deal and the car I wanted. I will be recommending them to my friends. The best buying experience They made everything easy with no pressure. I got the deal and the car I wanted. I will be recommending them to my friends. The best buying experience I've had in a long time. More
ANCIRA - Sold a vehicle that failed to perform. Misleading s Stay away from Ancira Jeep - all Ancira dealerships. They mislead and fail to respond to any concerns relative to a new Jeep purchase. They ruined my Stay away from Ancira Jeep - all Ancira dealerships. They mislead and fail to respond to any concerns relative to a new Jeep purchase. They ruined my experience of buying a new car after 28yrs of buying used cars. Aweful/manipulative dealership - stay away from ANCIRA. More
Fast and fair Chris and Rudy made the buying process a breeze, with aggressive pricing with minimal negotiation needed. No other dealer could match their offer. It Chris and Rudy made the buying process a breeze, with aggressive pricing with minimal negotiation needed. No other dealer could match their offer. It was painless, quick turnaround and we got the vehicle we wanted More
Quick and easy. Quick trade in for a 2019 Ram and they were willing to work to the budget I needed. Friendly staff and large selection of vehicles on the lot. Quick trade in for a 2019 Ram and they were willing to work to the budget I needed. Friendly staff and large selection of vehicles on the lot. More
GLADIATOR RUBICON TRUCK I found the Jeep if my dreams. James Pena made the choice even easier. Love it!! Have already told all my friends to give him a shout if they are l I found the Jeep if my dreams. James Pena made the choice even easier. Love it!! Have already told all my friends to give him a shout if they are looking for a vehicle!! More
Average Sales person was awsome excellent customer service..Sale price was changed at the time of signing contract. Was told first payment wasn't due until 45 Sales person was awsome excellent customer service..Sale price was changed at the time of signing contract. Was told first payment wasn't due until 45 days from signing that was a lie. More
Good experience We used Ancira Jeep to purchase our new vehicle. From our initial online inquiry, the staff at Ancira provided us with timely information. Tino Hernan We used Ancira Jeep to purchase our new vehicle. From our initial online inquiry, the staff at Ancira provided us with timely information. Tino Hernandez in sales then worked with us to deliver our new Jeep. I was pleased with his professionalism. I would have offered 5 full stars, but there were some minor delays getting the vehicle detailed which added time to our delivery- when we had an appointment scheduled. I would definitely recommend this dealership to my family and friends. I would purchase from them again. Good inventory selection, and competitive pricing. More
Safety Recall Dodge issued out a Safety Recall on the transmission around March of 2019 and its now august and they still have no parts, and my car has now broken d Dodge issued out a Safety Recall on the transmission around March of 2019 and its now august and they still have no parts, and my car has now broken down due to this recall and almost caused an accident and they do not wan't pay for any rental nor loaner car nor even know when the parts are coming, soo could be months and im out of a vehicle. Update After speaking with the manager he made everything right and just made everything hopefull and I’m pleased with everything please disregard my review More
This is why I come here. Brought car to express, no appointment, tire light on. Service advisor Gary Lopez was as great as always. He has always been considerate, friendly, he Brought car to express, no appointment, tire light on. Service advisor Gary Lopez was as great as always. He has always been considerate, friendly, helpful, knowledgeable, and has gone above and beyond many a time. A really great guy. Took care of problem. More
Poor communication Had to drop off my vehicle for a transmission rebuild through the powertrain. While I didn’t have an appointment I do expect some sort of update thro Had to drop off my vehicle for a transmission rebuild through the powertrain. While I didn’t have an appointment I do expect some sort of update throughout the process. I have had to call the service department multiple times only to be told that my service advisor is the only one who can give me an update. Well he doesn’t return calls and the only updates I’ve been able to was on the odd occasion he answered the phone. Very disappointing as a simple call or email with status updates would have helped. There was an offer of a loaner car BUT every time I checked it was either checked out or being cleaned which only made me think there was no loaner car. Dodge isn’t paying for my rental car which is fine but now 2 weeks is turning into 3 after I finally got an update from someone else in shop. I cannot recommend this service department at all. More