
Ancira Chrysler Jeep Dodge
San Antonio, TX
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Purchase - Sale of vehicles I have purchase over 60 cars and almost all in the San Antonio area and could not believe how well the sale of 2 of our vehicles for 1 of there’s work I have purchase over 60 cars and almost all in the San Antonio area and could not believe how well the sale of 2 of our vehicles for 1 of there’s worked out so fairly. I do believe this was the most sincere, direct and painless vehicle purchase I have ever made. I walked out with the vehicle I wanted and a deal I still cannot believe helped me and my budget. Cost savings of $365 per month. They have my trust and loyalty. More
New Truck purchase Ancira is a great facility but the overall process to buy brand new vehicle is way too long we spent over five hours there. There’s got to be a way t Ancira is a great facility but the overall process to buy brand new vehicle is way too long we spent over five hours there. There’s got to be a way that they can speed up the process. More
Appointment for a recall service After receiving a notification that The 2017 journey SUV which I drive required an update of a cruise control module. I have a made an appoin After receiving a notification that The 2017 journey SUV which I drive required an update of a cruise control module. I have a made an appointment at the dealership which I purchased the journey and requested an appointment for that recall part to be complete complied with. I was greeted promptly at the service center drive and business was conducted properly and I was provided a rental for the day I was really pleased that my vehicle was ready by 130 in the afternoon of the same day which I did return before 3 PM and I left the rental there at the Ancira Service Center... although I was in the area around 2:45 PM of this service center parking lot and I just had to drive around and wait for And available parking space to leave the rental. On the subject of returning the rental I did call enterprise before arriving at the service center and I was instructed just to leave the vehicle there I was not prepared to wait and drive around for an available space directly in front of the service center desk . Having had my SUV service on the recall part I am presently noticing that the acceleration is a lot easier and very responsive. More
2019 RAM Lone Star at Ancira in San Antonio Tina was very helpful throughout the process. She worked around the times I needed and provided all the information I requested. She then had me wor Tina was very helpful throughout the process. She worked around the times I needed and provided all the information I requested. She then had me work with Robert when I came in. He then narrowed down my options and got me into a truck I wanted. Overall it was a great experience, got the money I wanted for my trade, and the part I liked was they did not throw a lot of attitude when I was negotiating prices (have experienced at other dealerships in the past). Great team of people and once again, very happy with my experience. More
Excellent This is only the 2nd time I have visited this dealership. I was there before for recalls on my car and truck. This visit I had an oil change service d This is only the 2nd time I have visited this dealership. I was there before for recalls on my car and truck. This visit I had an oil change service done. I have a service package that I purchased when I bought my car. I only waited about 45 minutes and the service advisor was efficient and professional. He came to me and showed me the air filters asking if I wanted them changed out. I said yes and in a few minutes my vehicle was ready. The Cashier was friendlyand asked me if everything went all right and if I was satisfied with the service and I said I was. More
Ram 1500 Will and the team at Ancira were great to work with. Found the truck, got approval and drove off within 2 hours. Third vehicle from Ancira Chrysle Will and the team at Ancira were great to work with. Found the truck, got approval and drove off within 2 hours. Third vehicle from Ancira Chrysler and will be back. More
Friendly and fast From recall work to general maintenance, Ancira has always be friendly, competitive priced and keeps my time and satisfaction as a top concern. Never From recall work to general maintenance, Ancira has always be friendly, competitive priced and keeps my time and satisfaction as a top concern. Never had an issue with them. But im sure that if i did they would rectify it immediately. More
Awesome very professional I am very satisfied Tyson was very professional,an covered every detail to start to finishing of truck deal he had real strong communication skills.he I am very satisfied Tyson was very professional,an covered every detail to start to finishing of truck deal he had real strong communication skills.he kept in touch with me making sure I was informed on paper work status More
Very poor and argumentative attitude from the service rep. Went in to ask about why my Jeep had a recall and what I should do about it. While I was there the service rep interrupted our conversation to talk to Went in to ask about why my Jeep had a recall and what I should do about it. While I was there the service rep interrupted our conversation to talk to two employees before treating me very poorly. I was told I needed to make an appointment, but when I asked for an afternoon at 2 PM, I was informed that there would be others in line before me at that time and I needed to be there early in the day. Then I said , " So, I cannot have an appointment, but I need to be there first thing in the day." He said that was correct and he said it with a condescending attitude. I do not appreciate the snarliness that seems to have become quite commonplace in this service department. I am a frequent customer and have been going to this particular dealership for over 10 years. Service personnel have never been great, but the current folks need an attitude adjustment. More
Best online purchase! I went online to check pricing they called the next day talked to me give me the prices assisted with to check and choosing the features I wanted. The I went online to check pricing they called the next day talked to me give me the prices assisted with to check and choosing the features I wanted. They talked to my local loan company and then delivered it the next day easiest purchase I've ever done online I would recommend them for any online purchase or or in-person purchases. The next day we left on vacation in our new Durango! They made it possible. More