Ancira Chrysler Jeep Dodge

Bought 7 Vehicles - NO MORE - Over $860.00 and a TV GOOD?BY?ANCIRA - This was the last straw We have always loved the Ancira dealership’s. Since1981, we have purchased 7 cars from Ancira. We are both S GOOD?BY?ANCIRA - This was the last straw We have always loved the Ancira dealership’s. Since1981, we have purchased 7 cars from Ancira. We are both Senior Citizens and it seems like each dealerships played off of that this time 1/7/2016. I walk with a cane. In 2011, a tire blew, lost control and rolled 5 times. We felt that Durango, saved our lives.When we were released from the hospital, Enterprise, loaned us a brand new Durango (ironic, right), we had 5 days to pick out a new vehicle as we had 10 days paid for Enterprise. We called Ancira of course! So we searched the internet We were not in any shape to go and shop for a new vehicle, so their internet. service really worked for us. We found a Dodge Durango Citadel from the internet. All the bells and whistle we haggled a little, then purchased a very nice Durango. Another great experience from Ancira. We called Ancira Dodge, as they have always been good to us. We spoke with David Tullo, General Sales Manager, we spoke about the Durango Citadel, we had all the bells and whistles, our Durango was in pristine condition. Before we went to Ancira Dodge, we looked around at several dealerships. I did not ask for the appraisal untill we were given a price for the vehicle. Below is what we were offered, after we found an automobile. Cavander Buick offered $24,000 Gunn Buick offered $25,000 Lone Star Dodge $24,000 We asked over and over for the appraisal & what was their offer, price for the vehicle. What the payments would be. We were shown a beautiful Durango Citadel, and also a Town & Country. There was no information about any of this available. David Tullo came around and said we had $860.00 coming from programs we would be cancelling when our Durango signed over to the dealerships. He said we could apply it to the new vehicle or he would have a check cut so we would have the cash back. We were deciding a choice of 1 Durango or 1 mini van. Our salesman would never give us information that we would request such as how much our payments would be, the interest rate, he just kept saying I am getting it right now. We wanted to see if mini van or Durango which one was the better price. Our salesman said the Durango. Them he came to his office where we were sitting and then said he was wrong that the mini van had a better price. Again we asked how much the payments would be as well as the interest. James told us he sends some of his clients to car max. They give you more money for your trade. James said you go over to carmax Our salesman, said to come over here, he has all the figures, he will call you back in just a minute. They also had a television give away, our salesman- James said that promotion had ended the day before, we kept seeing people cartying out the television’s. We asked our salesman James again, he said they had previously purchased a vehicle and they have came in to get their TV. He said all the TV’s were picked up the day before and were all gone. The TV was not such a big deal, but we when we were going to the back the second office on the right was 2 pallets plus more stacked around it. That made my husband and myself start to question the ethics of James our salesman. The person we were sent to see was a finance manager. He had all the contracts ready for us to sign. We had never said to proceed without knowing all the figures. We had to ask him all the questions our salesman should have asked and gave us the information. They also lo-balled out trade in at $19,000. We were both upset over this.We were both really questioning not just the ethics of James - But the Ancira name. It all of the Ancira dealerships we have been in or purchased from. We decided that we would go home and think about it. We did not need a new car - It just seemed like it was good time. The next day around 3pm we took James advice and went to Carmax for an appraisal. We advised James we were going to Carmax and then we would be at Ancira Dodge. Ancira’s 19,000 and 25,000 from 2 dealers. Carmax w very nice. When you sit down while they were doing the appraisal. There is a computer on the table and you can look at any cars. I was surprised that they had 2016 vehicles with mileage from 500 to 10,000. 2015 Durango’s with 425 miles. We decided on a vehicle at Carmax. I called the next day to Ancira Dodge. James said to talk to someone in finance about collecting the $860.00 due to us for the canceling the coverage. When we were buying the car at Ancira David said would cut a check Juan Gomez asked David and now I need to wait 5 - 6 weeks since we did not buy a car there. I told him I was going to write about my experience all over the internet, he did not care, I said OK More

excellent customer service I had a great experience at the dealership being my first time there. Reggie was very persistent with his sales manager to get me the price and paymen I had a great experience at the dealership being my first time there. Reggie was very persistent with his sales manager to get me the price and payments I wanted. I even spoke with sales manager and was very professional. They were willing to do anything make me happy with the vehicle I selected and I had no worries. The car is still running great and am very happy with the dealership. More

Great experience with James Sirbek I recently bought a 2016 Jeep Cherokee from this dealer through James Sirbek. James greeted my husband and me as soon as we pulled into the lot and w I recently bought a 2016 Jeep Cherokee from this dealer through James Sirbek. James greeted my husband and me as soon as we pulled into the lot and within minutes, and by asking just a few key questions, he had gathered enough information to show us exactly what we were looking for. James told us the features of the various types of Jeep SUVs and helped us narrow down and ultimately select one for serious consideration. James scheduled a test drive for us (at our convenience) and followed through with that commitment. We arrived a couple of days later and he had the car ready for the drive and guided us through the buying process with ease. (Leo is financing was great too!) I would recommend James and this dealership to anyone who has a passion for Jeeps (this is our third) and appreciates professionalism and courteous service. Thanks, James! Pam Lindholm More

Very Rude and awful treatment I had heard good things about Ancira and their service dept but was very disappointed at the treatment I received. I took my Jeep in for a warranty is I had heard good things about Ancira and their service dept but was very disappointed at the treatment I received. I took my Jeep in for a warranty issue and had a part in my hand that obviously should've been attached to my vehicle. I was redirected several times to different service advisers and finally found the "warranty claims" guy. Stood in front of his desk, part in hand, as he chummed it up with another customer about how to mod his vehicle without voiding the warranty due to some "loopholes." The customer worked in the automotive service field at Caliber Collision Center on San Pedro (this is how long I was waiting that I picked up full parts of their conversation standing beside him for about 20 minutes) and they chatted on an on about other guys who had tricked out their jeeps and messed over the system, etc... Anyhow, he finally leaves and Paul Carter the service adviser gives me about 3 full minutes of his time, tells me he can't service my vehicle, instructs me to take it back to where I bought it (200+ miles away) because he won't be handling it there. Wow. Ok. I walked out and never want to step back in that service department again. More

Sam Solona always goes out of his way to be of help. Sam has always treated me excellent. I have purchased three vehicles from Ancira and will continue to do so. Thank you for your help and great custome Sam has always treated me excellent. I have purchased three vehicles from Ancira and will continue to do so. Thank you for your help and great customer service. More

not good I went there looking for a jeep. Just looking I don't need a new vehicle just want one customer service was not good the guy that was helping us went I went there looking for a jeep. Just looking I don't need a new vehicle just want one customer service was not good the guy that was helping us went to help another person because that customer had money I would never buy any vehicle from any of there dealer ship ....gave me a price and I didn't like it and did nothing to make the sale ....I have brought lots of vehicles and never was treated like that ... More

nissan altima 2013 Mr wagner a very nice person.He help use pick the right car for us a 2013 nissan altima.Very nice car for are whole family.Did the right choice for go Mr wagner a very nice person.He help use pick the right car for us a 2013 nissan altima.Very nice car for are whole family.Did the right choice for going to ancira cjd More

LOW HASSLE GREAT COMFORTABLE EXPERIENCE JUST BOUGHT A RAM 1500 FROM ANCIRA AND ORTON WAGNER. WENT AROUND TO A COUPLE OF FORD DEALERSHIPS THEN SAW THE ANCIRA COMMERICIAL AND DECIDED TO CHECK JUST BOUGHT A RAM 1500 FROM ANCIRA AND ORTON WAGNER. WENT AROUND TO A COUPLE OF FORD DEALERSHIPS THEN SAW THE ANCIRA COMMERICIAL AND DECIDED TO CHECK THE ANCIRA DOWN THE STREET OFF IH10 FOR A RAM. BEST MOVE I MADE. ORTON WAS GREAT !!! TOLD HIM UPFRONT WHAT I WAS LOOKING FOR IN PAYMENTS AND MY PERSONAL FINANCIAL SITUATION. ORTON TOLD ME HE WOULD GIVE IT HIS BEST SHOT. NO HAGGLING, NO GOING BACK AND FORTH TALKING TO HIS "MANAGER" OR MEET ME HALF WAY STUFF. GOT THE PAYMENT I WAS LOOKING FOR AND PUT ME IN A HIGHER END TRUCK !!!! GETTING READY TO TAKE MY SON OVER SOON TO GET A TRUCK. RT VILLARREAL More

Great Truck Buying Experience! We drove up from Corpus Christi to test drive a 2014 Ram 1500 that I found on the internet site. I spoke with Bennett Nwokeafor in the Internet Sales We drove up from Corpus Christi to test drive a 2014 Ram 1500 that I found on the internet site. I spoke with Bennett Nwokeafor in the Internet Sales Department to pin down a price on the vehicle before I even went in to the dealer. He was very helpful and professional in explaining what they had in their inventory. Ancira had my dream truck available in the Western Brown color that I wanted with many more options for a much better price than what the Dodge dealers in the Corpus Christi area were offering. We showed up on Memorial Day (9/1/14) right before closing time. We were afraid they wouldn't make time for us with it being so close to the end of the day, but the opposite happened. We were greeted when we first came in by Joey Alma, our who ended up being our sales associate, and he took great care in making sure that we knew everything about the vehicle before we purchased. We drove with him to the storage lot in Boerne where my truck was being stored, and he explained all of the features along the way. He was very knowledgeable about the Ram brand, and I love that the truck came with a free bed liner and running boards with our USAA discount. When we finalized everything, he took us to see Nathan Bates, who explained all of the financing options and warranties available to us. He and Joey worked with us until almost 11 p.m., when Joey hopped in the truck with us and showed me how to pair my phone and use the Uconnect system before we left. I drove home to Corpus Christi with a huge grin on my face in my new Ram. We are very pleased with our experience at Ancira Chrysler Dodge Jeep and definitely agree that you have to drive to a big city to find the salespeople who know the vehicles they sell, and to get treated right. Price was definitely part of it because I ended up saving almost $9,000.00 compared to what I would have paid in my home town for a similarly priced Ram. Great job Ancira! More

Friendliest service Our car broke down 300 miles from home and the GM, Joe Lopez did everything he could to fix our car and get us home. Our car broke down 300 miles from home and the GM, Joe Lopez did everything he could to fix our car and get us home. More