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Ancira Chrysler Jeep Dodge
San Antonio, TX
860 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 05, 2012
The Ancira Team was polite and courteous. They worked well as a team to make me a very happy customer. Financing was quick and convenient as was the delivery of my brand new Jeep Wrangler. There well as a team to make me a very happy customer. Financing was quick and convenient as was the delivery of my brand new Jeep Wrangler. There was no pressure to buy unneccesary items that most other dealers subject you to. The best of all, there were no games and no hassles. My experience was excellent. More
by tvalsamakis
Employees Worked With
Jarrod Ashley, Nathan Bates
October 04, 2012
Great experience. Never thought buying a car could be fun. The staff was very friendly,patient and even more patient (as we were very indecisive. fun. The staff was very friendly,patient and even more patient (as we were very indecisive. More
by crodz0731
Employees Worked With
Thomas DeGrauwe, Leo Rodriguez
October 04, 2012
I found the Jeep I thought I wanted online. I drove to San Antonio from Corpus Christi just for the purchase and the great deal I thought I was going to get. When I got there I was shown the Jeep and it San Antonio from Corpus Christi just for the purchase and the great deal I thought I was going to get. When I got there I was shown the Jeep and it wasn't everything I wanted. Mr. McCabe didn't give up hope and found me exactly what I wanted and more. I still got a great deal and a good price on my trade in. I cannot thank the Ancira Jeep folks enough for how nice everyone was. Thanks Greg, I will be sending business your way soon!! More
by Sjfierro28
Employees Worked With
Greg McCabe, Greg McCabe
October 02, 2012
Mr. Greg McCabe helped my fiancee and I buy our 2013 DODGE Charger. His excellent customer service led us to decide that we can truly trust the dealership and his top notch professionalism is incomparab DODGE Charger. His excellent customer service led us to decide that we can truly trust the dealership and his top notch professionalism is incomparable. I highly recommend Greg to my family and friends as their car dealership salesman. More
by mcirana76
Employees Worked With
Greg McCabe, Greg McCabe
October 02, 2012
I initially met with Steven Marte but then got handed off to Robert Hoover. I requested to meet a sales manager and was introduced to Paul Knoblock. When I returned to the dealership I was reunited with Stev to Robert Hoover. I requested to meet a sales manager and was introduced to Paul Knoblock. When I returned to the dealership I was reunited with Steven Marte which was a little odd since I was starting to build a relationship with Robert. Steven stepped up his game in making me feel comfortable, but when requested to provide me a copy of the invoice it was never forthcoming although I was assured I would receive a copy. However, Steven continued to build on our relationship, but was hampered by his sales manager. In other words, I had just paid cash for a Dodge Dart Limited which is fully loaded. It takes time to go over all the gadgets and explain their functionality etc. Steven excelled in explaining and demonstrating the multitude of options this vehicle contains, not to mention professionally answering my questions. UNFORTUNATELY, THE SALES MANAGER'S LACK OF OPERATIONAL SKILLS (BRAIN-POWER)effected the overall experience. Sales Manager decided to walk up to the car while Steven was demonstrating the awesomeness of the options and pound on the window to say that Steven had a phone call and a customer waiting for him. The bonehead (Sales Manager) didn't even have the common sense to introduce himself and congradulate me on my purchase, but instead walked away. I am not sure how you would feel, but I work hard for my money and when I spend over $24K for a vehicle I expect to drive off knowing where my lights are located, how to sync my iPhone to be handsfree (Safety), etc. The sales manager could have texted Steven or better yet, his butt could have answered the phone and he could have assigned another agent to assist the individual waiting like they initally did me (Steven-Bob-Steven). More
by philunhitched
Employees Worked With
Paul Knoblock, Steven Marte, Robert Hoover
October 02, 2012
Carlos was my sales manager on this past Saturday around 10am. He seemed to have a dont care attitude and lack of patients. I also met the manager that day, he was very polite and respectful i much rather w 10am. He seemed to have a dont care attitude and lack of patients. I also met the manager that day, he was very polite and respectful i much rather would of done business with him. I got the feeling that I was wasting Carlos's time. I had previously completed all research needed and proposed prices for both my trade in and purchase pf new vehicle that was probdide through USAA to match your certified dealership. I was noy there to play the number game of way underbiddinh the value of my trade after he told me if was spotless. Once we went back and forth and the trade was slowly increasing still way below the value i asked for my keys. He did not say goodbye pr anything just handed them to me and walked away. Also he failed to tell me he had moved my Jeep tothe back of the store so i looked like an idiot looking everywhere for my car. I had to walk back up to the store and ask the other salesman of its location. This was after they seem me walking up and down and aroundthe building lookimg for my car. My overall experience at Ancira Dodge and Jeep was terrible. I was talked down to multpiple times and insulted by his lack of customer service skills. As a certified dealer through UsAA i will be letting them know of them situation I confronted at our dealership. J Thank you for taking the time to read this concern. Also regarding my trade he kept making snide clmments about my jeep being a 4x2 and knowone would want it thats why he offered 7000 less than the trade in value. More
by Klsdas1
Employees Worked With
Carlos, Reggie Miller
October 01, 2012
Great dealership. Friendly sales group and a very good selection of cars and trucks. This was my second buy and a friend of mine bought a jeep and had a great experience as well. selection of cars and trucks. This was my second buy and a friend of mine bought a jeep and had a great experience as well. More
by Oquinnm
Employees Worked With
Jay Awashra, Mark Almazan, Leo Rodriguez, Jay Awashra
October 01, 2012
Our sales experience with Ancira Chrysler Jeep Dodge was the absolute one of the best we've ever had. Its actually my brother and his wife's fault for bringing us up there to look at this one particular Je the absolute one of the best we've ever had. Its actually my brother and his wife's fault for bringing us up there to look at this one particular Jeep that they looked at initially. Since they ended up getting a newer one they happened to tell us about Robert and what a great experience they had with him and that we should go talk to him regarding the Jeep we ended up purchasing.....Thanks Tony and Dawn! oh ya and Robert was great in convincing us that THE BLUE Jeep was the way to go....The wife loves it! More
by roxicon2010
Employees Worked With
Paul Levine, Robert McConkey
October 01, 2012
Karsten Nielsen was truly excellent from the moment he introduced himself, I would definitely recommend anybody to go and deal with him. He understood what I wanted from the beginning and made me feel ver introduced himself, I would definitely recommend anybody to go and deal with him. He understood what I wanted from the beginning and made me feel very comfortable in the sometimes confusing process of buying a new car. With his help I bought not just what I wanted but something that really exceeded my expectations. Next time I'm looking for a car I would definitely go back and see Karsten first. Thank you. More
by albert555
Employees Worked With
Karsten Nielsen
September 29, 2012
I knew from the moment stepping in it would be a great experience. Although David, was my sales the represenative, the entire staff was very friendly and helpful. They knew what I was there to look at (ba experience. Although David, was my sales the represenative, the entire staff was very friendly and helpful. They knew what I was there to look at (based on an online chat the previous week) to David showing me everything about the Dodge Dart I wanted. They explained everything in steps and were even great to work with given my cautiousness with my insurance company delaying my settlement. In the end the entire experience was great and I would recommend this dealer to anyone who is in the market for a new car. More
by janisolmos
Employees Worked With
David Feigenbaum, David Feigenbaum
