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Ancira Chrysler Jeep Dodge
San Antonio, TX
861 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 861 reviews
September 29, 2012
I knew from the moment stepping in it would be a great experience. Although David, was my sales the represenative, the entire staff was very friendly and helpful. They knew what I was there to look at (ba experience. Although David, was my sales the represenative, the entire staff was very friendly and helpful. They knew what I was there to look at (based on an online chat the previous week) to David showing me everything about the Dodge Dart I wanted. They explained everything in steps and were even great to work with given my cautiousness with my insurance company delaying my settlement. In the end the entire experience was great and I would recommend this dealer to anyone who is in the market for a new car. More
by janisolmos
Employees Worked With
David Feigenbaum, David Feigenbaum
September 29, 2012
Salesman was very curteous and friendly. He went out of his way to be helpful. Was not at all pushy about making a sale. When he had a question to which he did not have an answer he went to find the answer his way to be helpful. Was not at all pushy about making a sale. When he had a question to which he did not have an answer he went to find the answer rather than guessing. More
by roger.m.weed
Employees Worked With
Thomas DeGrauwe, Thomas DeGrauwe
September 29, 2012
Dishonest and rude! Two words I would NEVER associate with USAA. Why then, would USAA chose to associate itself with Ancira Jeep in San Antonio? I was in the market for a Jeep and used the USAA car b with USAA. Why then, would USAA chose to associate itself with Ancira Jeep in San Antonio? I was in the market for a Jeep and used the USAA car buying service which referred me to Ancira and San Antonio Dodge, Chrysler, Jeep. I communicated with Mr David Sullivan at Ancira and reached a tentative agreement to purchase a 2013 Jeep Wrangler. He quoted me a price plus "TTL" (tax, title & license). When I arrived for our pre-arranged appointment he turned me over to another sales adviser (something I find disrespectful...didn't we agree to meet at 4:30?) that worked up the paperwork. The purchase order included a $150 document fee and a $150 anti-theft fee. When I questioned the fees, I was told that they are non-negotiable and included in every deal. The sales adviser none the less checked with his manager twice and I could clearly hear the manger say, "tell him everyone pays them!" I refused and left. For comparison, I just purchased a BMW from BMW of San Antonio and paid a $50 document fee so I would have been ok with the same. But $150? Can you say "dealer profit?" So the"anti-theft" is the one I had a real beef with. That's nothing but a sly way to bleed an additional $150 from their customers. I just don't get it??? They lost me as a potential life-long customer for $150. I have absolute trust and confidence in USAA, but this experience has created some doubt in their ability to outsource the "USAA brand"; USAA and Ancira are not in the same league...not in the same ball park and certainly not on the same team. The silver lining? I went to San Antonio Dodge, Chrysler, Jeep. Got the same car (different color) for less ($500 under invoice &&&& the military rebate) and was treated with respect. One final point...without a doubt the most depressing dealership I've ever visited. The cubicle farm is quite 1985'ish and does not create a pleasant shopping environment. I've been to dentist offices that are more uplifting. So in summary, complete waste of my time. I haven't been treated so rudely in quite some time...thank you Ancira (insert thumbs up here!) More
by cvecino
Employees Worked With
David P. Sullivan
September 27, 2012
In all of my years experience with car purchases I have never been so comfortable with a sales person like Robert!!! He was friendly , extremely knowledgable and he really put us at ease. I will be a cust never been so comfortable with a sales person like Robert!!! He was friendly , extremely knowledgable and he really put us at ease. I will be a customer for a long time if that is the quality of service !!! More
by gemma.torreshewtty
Employees Worked With
Robert McConkey
September 27, 2012
Cody was a great sales person , he explained everything in great deatail in terms i could understand he went to great lengths to please the deal he is one who i will always direct my friends and family to in great deatail in terms i could understand he went to great lengths to please the deal he is one who i will always direct my friends and family to this dealership thanks to codys great service . More
by Yanettrdz
September 27, 2012
I have bought over 20 cars in the last ten years from IPAC and have to admit I will not be going back. Buying a car from Ancira dodge was hands down the easiest, hassle/haggle free, quickest car buying IPAC and have to admit I will not be going back. Buying a car from Ancira dodge was hands down the easiest, hassle/haggle free, quickest car buying exsperiance I've had. Cody Rokahr helped me out and very knowledgable, and professional! SWEET BEARD BRO! More
by jleggitt
September 27, 2012
AS FOR MY FIRST VISIT AT ANCIRA MR.ROKAHR WAS VERY HELPFUL AND KIND . MR.ROKAHR GUIDED ME THRU EVERYTHING AND EXPLAINED EVERY SINGLE DETAIL ABOUT THE PROCESS OF BUYING A CAR . I AM VERY GREATFUL TO SA HELPFUL AND KIND . MR.ROKAHR GUIDED ME THRU EVERYTHING AND EXPLAINED EVERY SINGLE DETAIL ABOUT THE PROCESS OF BUYING A CAR . I AM VERY GREATFUL TO SAY THAT I WILL RECOMMEDANCIRA AND MR.ROKAHR TO MY FRIENDS AND FAMILY. KEEP IT UP MR.ROKAHR. More
by nestor.ramirez.5283
September 27, 2012
My overall experience with Ancira Dodge was quite pleasant. The staff was very friendly and helpfull. They made my car buy experience a very positive one. I would definetly recommend this dealership pleasant. The staff was very friendly and helpfull. They made my car buy experience a very positive one. I would definetly recommend this dealership to family and friends. More
by sfiamrls
Employees Worked With
Leo Rodriguez, Mark Guerrero
September 27, 2012
From beganing to end the overall experience was great .Havng Cody as the sales person wAs great not at all pushy like other sales men , you really appreciate and recommend dealerships like this with such .Havng Cody as the sales person wAs great not at all pushy like other sales men , you really appreciate and recommend dealerships like this with such great sales personal like mr rohkar .... More
by Rterrazas
September 27, 2012
Would give 10 stars across the board if I could! Excellent salesman who kept us informed on all steps. Robert knew exactly what we wanted and found it for us. Will definitely return to buy another v Excellent salesman who kept us informed on all steps. Robert knew exactly what we wanted and found it for us. Will definitely return to buy another vehicle from Robert and the Ancira group! More
by mallory.knapik
Employees Worked With
Jarrod Ashley, Leo Rodriguez, Robert McConkey
