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Ancira Chrysler Jeep Dodge
San Antonio, TX
885 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 885 reviews
October 02, 2012
Mr. Greg McCabe helped my fiancee and I buy our 2013 DODGE Charger. His excellent customer service led us to decide that we can truly trust the dealership and his top notch professionalism is incomparab DODGE Charger. His excellent customer service led us to decide that we can truly trust the dealership and his top notch professionalism is incomparable. I highly recommend Greg to my family and friends as their car dealership salesman. More
by mcirana76
Employees Worked With
Greg McCabe, Greg McCabe
October 01, 2012
Karsten Nielsen was truly excellent from the moment he introduced himself, I would definitely recommend anybody to go and deal with him. He understood what I wanted from the beginning and made me feel ver introduced himself, I would definitely recommend anybody to go and deal with him. He understood what I wanted from the beginning and made me feel very comfortable in the sometimes confusing process of buying a new car. With his help I bought not just what I wanted but something that really exceeded my expectations. Next time I'm looking for a car I would definitely go back and see Karsten first. Thank you. More
by albert555
Employees Worked With
Karsten Nielsen
October 01, 2012
Our sales experience with Ancira Chrysler Jeep Dodge was the absolute one of the best we've ever had. Its actually my brother and his wife's fault for bringing us up there to look at this one particular Je the absolute one of the best we've ever had. Its actually my brother and his wife's fault for bringing us up there to look at this one particular Jeep that they looked at initially. Since they ended up getting a newer one they happened to tell us about Robert and what a great experience they had with him and that we should go talk to him regarding the Jeep we ended up purchasing.....Thanks Tony and Dawn! oh ya and Robert was great in convincing us that THE BLUE Jeep was the way to go....The wife loves it! More
by roxicon2010
Employees Worked With
Paul Levine, Robert McConkey
October 01, 2012
Great dealership. Friendly sales group and a very good selection of cars and trucks. This was my second buy and a friend of mine bought a jeep and had a great experience as well. selection of cars and trucks. This was my second buy and a friend of mine bought a jeep and had a great experience as well. More
by Oquinnm
Employees Worked With
Jay Awashra, Mark Almazan, Leo Rodriguez, Jay Awashra
September 29, 2012
Dishonest and rude! Two words I would NEVER associate with USAA. Why then, would USAA chose to associate itself with Ancira Jeep in San Antonio? I was in the market for a Jeep and used the USAA car b with USAA. Why then, would USAA chose to associate itself with Ancira Jeep in San Antonio? I was in the market for a Jeep and used the USAA car buying service which referred me to Ancira and San Antonio Dodge, Chrysler, Jeep. I communicated with Mr David Sullivan at Ancira and reached a tentative agreement to purchase a 2013 Jeep Wrangler. He quoted me a price plus "TTL" (tax, title & license). When I arrived for our pre-arranged appointment he turned me over to another sales adviser (something I find disrespectful...didn't we agree to meet at 4:30?) that worked up the paperwork. The purchase order included a $150 document fee and a $150 anti-theft fee. When I questioned the fees, I was told that they are non-negotiable and included in every deal. The sales adviser none the less checked with his manager twice and I could clearly hear the manger say, "tell him everyone pays them!" I refused and left. For comparison, I just purchased a BMW from BMW of San Antonio and paid a $50 document fee so I would have been ok with the same. But $150? Can you say "dealer profit?" So the"anti-theft" is the one I had a real beef with. That's nothing but a sly way to bleed an additional $150 from their customers. I just don't get it??? They lost me as a potential life-long customer for $150. I have absolute trust and confidence in USAA, but this experience has created some doubt in their ability to outsource the "USAA brand"; USAA and Ancira are not in the same league...not in the same ball park and certainly not on the same team. The silver lining? I went to San Antonio Dodge, Chrysler, Jeep. Got the same car (different color) for less ($500 under invoice &&&& the military rebate) and was treated with respect. One final point...without a doubt the most depressing dealership I've ever visited. The cubicle farm is quite 1985'ish and does not create a pleasant shopping environment. I've been to dentist offices that are more uplifting. So in summary, complete waste of my time. I haven't been treated so rudely in quite some time...thank you Ancira (insert thumbs up here!) More
by cvecino
Employees Worked With
David P. Sullivan
September 29, 2012
Salesman was very curteous and friendly. He went out of his way to be helpful. Was not at all pushy about making a sale. When he had a question to which he did not have an answer he went to find the answer his way to be helpful. Was not at all pushy about making a sale. When he had a question to which he did not have an answer he went to find the answer rather than guessing. More
by roger.m.weed
Employees Worked With
Thomas DeGrauwe, Thomas DeGrauwe
September 29, 2012
I knew from the moment stepping in it would be a great experience. Although David, was my sales the represenative, the entire staff was very friendly and helpful. They knew what I was there to look at (ba experience. Although David, was my sales the represenative, the entire staff was very friendly and helpful. They knew what I was there to look at (based on an online chat the previous week) to David showing me everything about the Dodge Dart I wanted. They explained everything in steps and were even great to work with given my cautiousness with my insurance company delaying my settlement. In the end the entire experience was great and I would recommend this dealer to anyone who is in the market for a new car. More
by janisolmos
Employees Worked With
David Feigenbaum, David Feigenbaum
September 28, 2012
Our sales experience with Ancira was the absolute best we've ever had. We started out only looking but actually the wife was sure she wanted a new Jeep! She was very particular on color and options and we we've ever had. We started out only looking but actually the wife was sure she wanted a new Jeep! She was very particular on color and options and went back and forth for a few days narrowing the list of her potential new "baby" for the driveway. Our sales associate was such an easy going, no pressure kind of guy that the entire process seemed effortless. He went out of his way to find exactly what we wanted and never made us feel as though we should take what was already on the lot. Most salesmen would've jumped ship and moved on to other customers and slam dunk sales; but not Robert. He worked for nearly 2 weeks until finding the "perfect new Jeep for Momma". She just loves her "Jackie" and even stops by to show her off to Robert from time to time! Ultimately, we were so happy with our experience with Robert and the Ancira family that my brother and his wife came in and started their own Jeep family with a new Rubicon! We would recommend anyone looking for a vehicle to stop by, ask for Robert; and tell him the Judsons say hi! More
by tony.judson.9
Employees Worked With
Robert McConkey
September 28, 2012
In all of my years experience with car purchases I have never been so comfortable with a sales person like Robert!!! He was friendly , extremely knowledgable and he really put us at ease. I will be a cust never been so comfortable with a sales person like Robert!!! He was friendly , extremely knowledgable and he really put us at ease. I will be a customer for a long time if that is the quality of service !!! More
by gemma.torreshewtty
Employees Worked With
Robert McConkey
September 28, 2012
Would give 10 stars across the board if I could! Excellent salesman who kept us informed on all steps. Robert knew exactly what we wanted and found it for us. Will definitely return to buy another v Excellent salesman who kept us informed on all steps. Robert knew exactly what we wanted and found it for us. Will definitely return to buy another vehicle from Robert and the Ancira group! More
by mallory.knapik
Employees Worked With
Jarrod Ashley, Leo Rodriguez, Robert McConkey
