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Ancira Chrysler Jeep Dodge
San Antonio, TX
861 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 861 reviews
July 28, 2012
Awesome experience. Great trade in price and excellent new car price. All said and done, this was a painless experience. Looking forward to a future deal with this dealership. new car price. All said and done, this was a painless experience. Looking forward to a future deal with this dealership. More
by stupid70
Employees Worked With
Bruce Leingang, Jay Ashara, Jay Awashra
July 26, 2012
This car buying experience was professional and I recommend Ancira to those looking for a pleasant experience. The whole process was easy and Ancira outshined a few of their competitors with their cu recommend Ancira to those looking for a pleasant experience. The whole process was easy and Ancira outshined a few of their competitors with their customer service. Hopefully, it will remain there after the purchase as well. More
by gobot1234
Employees Worked With
Steven Marte, Steven Marte
July 24, 2012
David and Paul were very helpful and gave me a great price on a new Jeep Patriot. The car had a scratch but they are going to fix it up for me to pick up in a couple of days. They were friendly and cl price on a new Jeep Patriot. The car had a scratch but they are going to fix it up for me to pick up in a couple of days. They were friendly and clear and I would definitely recommend. An enjoyable experience at this dealership. More
by utsagrad
Employees Worked With
David Feigenbaum and internet salesman Paul, Paul Knoblock, David Feigenbaum
July 24, 2012
Was able to test drive multiple jeeps and never felt rushed. When it came to make the deal I felt they tried to gouge me. No one parts sticker price, but that was what was tried. I finally had enough rushed. When it came to make the deal I felt they tried to gouge me. No one parts sticker price, but that was what was tried. I finally had enough and started to leave to go to another dealer. Sales manager actually came out and knocked on my window to get me to stop. He actually made the deal I was happy with right on the spot. Don't know why I had to go through all of the trouble to begin with. Ended up being satisfied. More
by Westtxjeep2012
Employees Worked With
Reggie Miller
July 22, 2012
david was very knowledgeable and explained everything.i would highly recommend david. no pressure and was up front from onset.wow did not have to haggle,just a good deal. would highly recommend david. no pressure and was up front from onset.wow did not have to haggle,just a good deal. More
by txtshirt
Employees Worked With
david feigenbaum, David Feigenbaum
July 22, 2012
I bought my 2010 Dodge Charger SXT last year in August. I had a good experience with the sales team. I even interacted with the used car sales manager. He gave me a great deal and I really appreciated that b had a good experience with the sales team. I even interacted with the used car sales manager. He gave me a great deal and I really appreciated that but I feel that getting a deal cost me more in the future. We closed the deal real late at night, I asked for the car to be waxed/washed to which I was told, it was washed a few days ago. The windshield had a lot of what I thought was bug crap or sticky thing from trees, Reggie Miller told me to take it to a detail specialist and ask for "steel wool" treatment. It will come right off. I found out later that the windshield had tiny tiny chips on the entire windshield, not dirt. Car had 40+k miles and was driven to Texas from a different state. Same thing with the front bumper, head lights and the hood but that I wasn't too overly worried about. When I asked Reggie about this particular issue before driving it home, again I was told that I needed to be washed. The back bumper was loose, so the car would drift on the highway. They thought it a realignment issue. The breaks were bad, they tried to fix that. The car stutters when in reverse, I was told its because itsa heavy car. Break still makes noise a year after I bought it. The back bumper still keeps coming loose. Just got it fixed again yesterday. If a general manager is going to read this, please check my records so that you know I'm not exaggerating. I was told, "you can't get everything when you get a deal like this." I left messages for the manager, never got any responses. Reggie Miller said its not going to happen, just replace the windshield: $1,000+. The great experience turned into a crappy one. I still go back to ANCIRA for all my service because of Tony. Incredible customer service, he knew my situation. Always helped me out, where as Perry, he did what he was trained to do and by the book. I don't blame him. There was a lot of stuff wrong with the car and still is. I got so fed up with calling that I gave up. But that windshield is too messed up for me to stop paying attention. Even some of the racing stripes were coming off. I was desperate and I needed a car, I regret my decision. If someone is reading this, contact me or do something to where customers don't get screwed over. Thanks! More
by hamzilla25
Employees Worked With
Reggie Miller (sales), Tony (service)
July 18, 2012
Steven did an excellent job of showing me a new Dodge Challenger R/T and then allowing a test drive of the car. He was very professional in describing all the features of this model and answering all qu Challenger R/T and then allowing a test drive of the car. He was very professional in describing all the features of this model and answering all questions I had. More
by Scott58
Employees Worked With
Steven Marta, Steven Marte
July 18, 2012
I decided to give this great review to Ancira Chrysler Jeep Dodge, because of the great car buying experience I had there. My sales associate Andrew Globe really made the whole car buying process a breeze Jeep Dodge, because of the great car buying experience I had there. My sales associate Andrew Globe really made the whole car buying process a breeze, and stress free. He wasn't forcing cars on us just showing us all of the highlights of each vehicle in great detail, and let us decide, unlike other salesmen that try and force you to buy one car and one car only. This is no typical salesmen because he seemed like a close friend instead of a money hungry car salesman vulture. All of my families future car purchases will be done at Ancira Chrysler Jeep Dodge, and guided by no other than Andrew Globe. More
by Moondogg
Employees Worked With
Andrew Globe, Andrew Globe
July 13, 2012
Bruce did a great job helping my wife and I find exactly what we were looking for. He went out of his way to find the jeep with the custom options we were looking for. I was very picky about what I wanted what we were looking for. He went out of his way to find the jeep with the custom options we were looking for. I was very picky about what I wanted because I was purchasing a vehicle worth around 40k. He found the jeep with every option I asked for and that didn't have the options I didn't want. He promised he would find it in one day, and he did. After he found it and we came in to agree to purchase the vehicle the other dealer had, he had the car at the dealer in less than 48 hours as he had promised. Finally when the jeep came in, I was really sick and couldn't come pick it up that day, he offered to bring it to my house. I told him I would just come in the following day. When I came to pick up the vehicle and close the deal, he went over everything on the vehicle in great detail. He even synced both our phones up to the blue tooth and gave a run down of the important features we needed to be aware of from day one. On a side note his sales manager Michael, was really nice too. They really made a great deal by staying within my price range. He did a great job negotiating the dealer trade to get the jeep from one dealer to another. I'm glad he did this, as I didn't want to have to take my Jeep in for service at a dealership out of town. Also the people we worked with that processed our payment were nice about not being pushy to sell us the extended warranty which I wasn't interested. They did offer it, and explained the coverage, but never once pushed to sell it. At the last dealership I bought my previous car at, the finance guy was a nightmare. Ancira has definitely set the standard for me in my experience for purchasing a car. If my wife and I move outside of San Antonio, I hope any dealers we deal with in the future are as great as Ancira was. More
by jduck7
Employees Worked With
Bruce Leingang
July 11, 2012
I went into this experience not knowing what to expect as a first time buyer. I only knew I wanted a particular model and features. Steven went out of his way to find what I wanted from their stock and sho a first time buyer. I only knew I wanted a particular model and features. Steven went out of his way to find what I wanted from their stock and showed me the model I wanted and the the next model up. I was very pleased with the selections provided and chose the one I was shown. Steven walked me through every step to get my information on my trade-in ready for review. He also walked me through the initial phase of applying for financing. The financial department experience was just as wonderful. Leo in the financial department showed me exactly what I would be paying and when I would start being billed. He was also courteous enough to allow me to return two days later with the missing documents for the financial institute. Overall the experience was a great one and I hope when I replace this new car I can return to Ancira Dodge and get the same great experience. More
by stbehrens
Employees Worked With
Steven Marte, Steven Marte
