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Ancira Ford Floresville
Floresville, TX
43 Reviews
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Showing 43 reviews
May 07, 2015
AWESOME CUSTOMER SERVICE I have bought 3 cars from Ancira Ford and have had nothing but great service. They're friendly people who are easy to work with. My salesman Mike S I have bought 3 cars from Ancira Ford and have had nothing but great service. They're friendly people who are easy to work with. My salesman Mike Summers makes the process so easy. I love not having to deal with the Hassel and stress of some bigger stores. The services department is very friendly as well....Great Customer Service! More
by HappyCustomer
Employees Worked With
Mike Summers
September 20, 2013
Scammers and Jokesters. Do not go there for anything. They will try there best at the service dept to bleed you dry. Sold me a lemon and will not back warranty. Was told it is fords problem? Well this They will try there best at the service dept to bleed you dry. Sold me a lemon and will not back warranty. Was told it is fords problem? Well this stealership has turned me away from ford forever. I will make sure all the people around me and my generations to come will not buy a ford again thanks to Floresville ancira. If ford gets ahold of these comments I pray they drop this dealer. I will now sell off all ford stock and watch them sag as gmc grows bigger after gov. help. True ford didn't take money during the recession and it shows in the crap they have put out the last years. O I own a 6.0 I recommend never buying one unless you want to be broke and mad all the time. More
by Foke
Employees Worked With
Service 09/2013
May 14, 2013
We purchased a used truck at this dealership and have had nothing but problems with it. We have put in a new engine, a new transmission, and the list goes on and on. Something goes wrong with our truck rough nothing but problems with it. We have put in a new engine, a new transmission, and the list goes on and on. Something goes wrong with our truck roughly every two - three months. We have had to get two different loans to cover the repair costs. Not only has the truck been a complete lemon the time required to have the truck repaired is amazing. The first time took three weeks, the second time took one month. They keep your vehicle forever but never offer a loaner. Don't they realize people need a way to get to work??? At this point I would love to sell the truck but we now owe much more than the truck is worth! More
by lemontruck
Employees Worked With
service department
August 27, 2012
I was met in the parking lot by an older person and told him I wanted the price on a F150,extended cab,v6,automatic, He escorted me inside and had me start all over and explain to some young kid in one of t him I wanted the price on a F150,extended cab,v6,automatic, He escorted me inside and had me start all over and explain to some young kid in one of the booths again what I wanted again. He informed me that he could give me a truck with an access cab with a small space behind the seat and I said no I want an extended cab not the small cab and not the 4 door crew cab.I need the price on a new extended cab with a V6 and automatic. Now he informed me that I could have a 4 door colorado that he has. WOW THESE GUYS MUST HAVE MANY DEGREES. The question was {what is the price on an super cab,V6,automatic]. I don't want to see the 4 door new truck or the access cab or the 4 door colorado. The only thing that I learned from Ancira is that it is a super cab and I can't even get started on a price for what I want I will have to go back to Chevrolet. this is the second time you have missed this customer. The last time was simular and I went down the street and told the salesman what I wanted we worked up the price but they didn't have anything close so the salesman found one and had it shipped in and I drove it away 3 days later. This was my first chevy I have always had fords untill now. More
by lostcustomer#3
Employees Worked With
don't know
January 04, 2010
Want to thank the staff @ Ancira Ford Mercury, have Want to thank the staff @ Ancira Ford Mercury, have bought already two new superduty trucks in less than two years not to mention that i live 170 mil Want to thank the staff @ Ancira Ford Mercury, have bought already two new superduty trucks in less than two years not to mention that i live 170 miles away in Laredo, Texas and every time tue truck needs maintenance I rather drive up there for a profesional and fast service. thanks for everything Billy Herrera and Keith Dunsford. Jorge Caballero dba JC Trucking More
by jcaballe
Employees Worked With
Billy Herrera service advisor and Keith Dunsford
December 24, 2009
This salesman worked very hard to find the automobile that met our specifications. He went out of his way to accommodate our needs. Great person to deal with! Gave us a great price on our trade in to that met our specifications. He went out of his way to accommodate our needs. Great person to deal with! Gave us a great price on our trade in to get the payments to stay within our budgeted request. Would recommend this dealership and salesman to you! More
by bcc
Employees Worked With
Warren Whitley
December 23, 2009
My salesperson, Kerby Kale, was very professional and informative. Note only did he look for the exact truck that I wanted, but notified me when it was there immediately. He had the truck ready very qu informative. Note only did he look for the exact truck that I wanted, but notified me when it was there immediately. He had the truck ready very quickly. Any issues I have had since it's purchase have been quickly taken care of. It was a wonderful experience. I will always buy my vehicles from Kerby now. He is a major asset to Ancira! More
by bstringer
Employees Worked With
Kerby Kale aka car god
December 23, 2009
We went to Ancira Ford looking to buy a truck. Our experience with Ancira Ford was one we would recommend due to our sales person Warren. He was very courteous and very knowledgeable about the vehicl experience with Ancira Ford was one we would recommend due to our sales person Warren. He was very courteous and very knowledgeable about the vehicle we were looking at. He greeted us with a warm friendly smile and answered all our questions including pricing issues. We were impressed with his service even after the sale. We continue to take our vehicle to Ancira Ford for all maintenance issues due to Warren's consistant concern to make our visit the best experience overall. We definitely will buy from Ancira Ford again. More
by cindyhowes
Employees Worked With
Warren
December 23, 2009
Robert helped me so much, he even found the exact car we were looking for and around the year model we were looking for as well, his quality of work was outstanding and always offered to help us even after were looking for and around the year model we were looking for as well, his quality of work was outstanding and always offered to help us even after the deal was done. Robert was very friendly and the price of the vehicle was perfect, my overall experience with Robert was outstanding. More
by blankett
Employees Worked With
Robert Hagelgans
December 22, 2009
I was very impressed with the professionalism in which Kerby Kale showed me. He was awesome. Not only did he keep an eye out for exactly what I was looking for, but when it came in he got it ready for m Kerby Kale showed me. He was awesome. Not only did he keep an eye out for exactly what I was looking for, but when it came in he got it ready for me before it ever went online. Any issues I have had he has taken care of immediately. I would never buy a car from anyone else, so Ancira should consider him a very big asset. Especially since I get a three year itch to buy! I really felt all of this needed to be said, as I am a very pleased customer! More
by bstringer
Employees Worked With
Kerby Kale- aka "Car God"
