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Anderson of Abingdon - Service Center

Abingdon, MD

4.5
348 Reviews

348 Reviews of Anderson of Abingdon - Service Center

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December 01, 2024

2.15hrs for an oil change. Car was finished and it took 15mins can’t find paper work. More

by DAVPET60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Curry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Anderson of Abingdon responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Here at Anderson Buick GMC of Abingdon, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (410) 569-1800 to discuss ways we can better serve you in the future.

December 01, 2024

Excellent and speedy service. Friendly staff and always willing to help the ciustomrt out. Thanks More

by KMANN1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Linville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Anderson of Abingdon responded

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

December 01, 2024

Great Technical service and quality work performed. At a fair price. Highly recommend your service department. More

by ALADER59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Anderson of Abingdon responded

We appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

December 01, 2024

From the moment i got there everyone was so friendly and kind. They have refreshments while you wait and an area for kids. I would highly recommend! More

by NEVELANGFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Anderson of Abingdon responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC of Abingdon! Thanks again for the recommendation, and have an amazing day!

November 29, 2024

Do not like the bundling of service and very expensive. I only wanted an oil change as my tires are rotated for free from Tire Village where I purchased them, so a bundle does not help me. No changes since More

by PGILBERT33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Linville
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Anderson of Abingdon responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (410) 569-1800 so we can assist you further.

November 27, 2024

Blake, Erin,Dana , Jeremey and Brian supper customer service very knowledgeable and keep me informed Thank you all More

by EWELLER132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin O'Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Linville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Anderson of Abingdon responded

Thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

November 26, 2024

Very upset that I brought my vehicle in to replace the break light in 2020 while under a GM recall and that they did not replace both lights. Paying over $300 to have the other one replaced this past mont More

by BILL@BALTIMOREPRINTCOM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Anderson of Abingdon responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 569-1800 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 25, 2024

Went in for oil change on Saturday. One man show. However, time of handling our needs were met and all worked out great. More

by JONKOSCHER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Linville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Anderson of Abingdon responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

Dana answered the phone when we called with a dead battery, after leaving the Kaufman center, she encouraged us to bring our GMC in if needed. After AAA came, we drive to dealership. Erin quickl More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erin O'Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Anderson of Abingdon responded

Darlene, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

Excellent service! Had my car ready by closing as promised! Gave me a ride home after drop off! More

by BETHYCONKLIN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin O'Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Anderson of Abingdon responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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