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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.5
373 Reviews

373 Reviews of Champion Chrysler Jeep Dodge - Service Center

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April 06, 2021

So happy to have Amy at Champion - she worked for my prior dealership and is a huge asset! I had a minor issue (that ended up not being an issue after all) and both Amy and J.R. were quick to address t More

by bburgkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keisha Tranbarger, JR Evans, Amy Rivelli
Apr 09, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your great review, ! We're glad to have on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 05, 2021

I received great service for my car. Price for my service was very reasonable, it helped that I had a warranty. Staff was very professional and courteous. More

by shanteeramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rivelli
Apr 08, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 03, 2021

I went in for an oil change. I thought my filter might need to be changed. The customer rep said that the filter had been changed recently and nothing needed attention. It is good to feel I can trust thei More

by JimA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Apr 07, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 02, 2021

Fast and Friendly staff that was very communicative. Price seemed fair for the service which was done in one day. Matt at the service desk was nice More

by Missie.best
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Apr 07, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 02, 2021

They were quick and the waiting area was super nice. Sad to see that most of the mechanics were not wearing masks. That didn’t make me feel great about getting back into my car. More

by 18Jecomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rice
Apr 07, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 01, 2021

The team at Champion highly values customer service. They are professional, courteous, and timely in the service they provided. I would high recommend them as their price point was very reasonable as More

by Lsu1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien, JR Evans, Marshall Wilson, Michael Rice
Apr 07, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 31, 2021

Nice friendly and always a great help, this team is blessing in making sure my vehicle is up to date when it comes to service. Thank you champion More

by Chick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf, Keisha Tranbarger, Marshall Wilson, Amy Rivelli
Apr 07, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Cross Pohl, General Sales Manager, cpohl@championcjd.com

March 31, 2021

Service lied about charging me a fee. And basically charged me for what I told them I did already very upset. I wish I never would have brought car her More

by Lifedrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Wilson
Apr 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 31, 2021

My 2021 Renegade was only blowing warm air. In one day, they had my Freon filled and cold air blasting. They even washed my car for free. More

by JSP
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Wilson
Apr 07, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 27, 2021

My vehicle was lost in the shuffle. Service had it go 2 weeks before they investigated the problem. I recommend this dealership and service department because of my other experience with them. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Apr 02, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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