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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.5
373 Reviews

373 Reviews of Champion Chrysler Jeep Dodge - Service Center

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January 03, 2020

I've always trusted this dealer. Their diagnostics and service is on point. I heard they offer courtesy rides but never been offered one. The place is nice and clean More

by Raslock
Recommend Dealer
Yes
Employees Worked With
Keisha
Jan 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Hi Raslock and thank you! We can't tell you how much we appreciate your customer loyalty! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

December 31, 2019

I was given the run around on the warranty for my tire and then it took 4 days for my tire to be replaced. My car was dropped off a 8am in the morning and not even looked at till 3pm that evening. More

by mitchell7643
Recommend Dealer
No
Employees Worked With
Matt O'Brien, Clarence McGirr
Feb 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Mitchell, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

December 31, 2019

Jeff Klein runs an amazing service department. Service dept. is the reason we return to purchase our Jeeps! Jon Stumpf is incredible to care for his clients. And I love the new waiting area. Slam dunk! More

by aweller
Recommend Dealer
Yes
Employees Worked With
Jeff Klein, Jon Stumpf
Jan 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for putting your trust in Champion Chrysler Jeep Dodge Ram! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

December 29, 2019

Courteous customer services team. Helps ease any undue stress with filing claim with warranty company. Efficient work and turnaround. Also provided detailed explanation regarding additional maintenance fo More

by Howard.g
Recommend Dealer
Yes
Employees Worked With
Jason, shuttle driver. Excellent driver!, Jon Stumpf
Dec 29, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Champion Chrysler Jeep Dodge Ram. Thank you so much for your business and please let us know if there's anything else we can do for you. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

December 29, 2019

I had a very frustrating experience with my warranty company. Took them 2 weeks to even approve the repairs. Another 2 weeks to get the parts. So it took 5 weeks to get the repairs completed. Mostly thi More

by Yost.roberts
Recommend Dealer
Yes
Employees Worked With
Yvonne Rogers
Dec 30, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Yvonne. Please let us know if we can ever help you in the future. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

December 28, 2019

The tech was quick thorough and very informative. He answered any and all my questions in a polite and understanding way. Rusty and champion is easily the nicest, fastest, and easiest dealership I have More

by Joakes884
Recommend Dealer
Yes
Employees Worked With
Rusty Graham, Jon Stumpf
Dec 29, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

December 25, 2019

1st visit to this dealership for a recall for my Jeep Wrangler. There were no additional issues. Everyone I had contact with was pleasant and helpful. The recall work was completed in a timely manner. More

by #JeepNina19
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Dec 29, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

December 24, 2019

Clarence gave me great service while visiting for an oil change. I would highly recommend the Champion CJDR service center to all of me friends and family. More

by Sshelly0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence , John Lutane, Jon Stumpf, Keisha Tranbarger, Matt O'Brien, Yvonne Rogers
Dec 29, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

December 24, 2019

Also what really did it was when I saw them asked two other guest who happened to be a different race than me would they like to receive a free courtesy wash of their vehicles, on my way out I noticed mi More

by P.haze467
Recommend Dealer
No
Employees Worked With
Jon Stumpf, Keisha Tranbarger
Feb 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We value the opportunity to learn of your experience here at our dealership. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

December 23, 2019

This place is great for service. They get me in and out quickly. They allow appointments which is great for my busy schedule. Keasha is awesome She is Very knowledgeable and stays ip on what my truck nee More

by Ralf
Recommend Dealer
Yes
Employees Worked With
Keisha Tranbarger
Dec 29, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback, Ralf. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Keasha. Please let us know if we can ever help you in the future. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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