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Champion Chrysler Jeep Dodge - Service Center
Indianapolis, IN
360 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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360 Reviews of Champion Chrysler Jeep Dodge - Service Center
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June 27, 2016
Was blown off about rusting fender on 2012 Truck Took my 2012 truck in for warranty for rust starting to come through on the fender. The service writer and the warranty clerk said it was probably fr Took my 2012 truck in for warranty for rust starting to come through on the fender. The service writer and the warranty clerk said it was probably from something else and wiped the rust stains off the paint and said its not rust... After talking with a manager he said this warranty clerk said it has to be rusting through both pieces of metal. After all that they could not provide a copy of what the rust coverage does cover. Shouldn't be happening on a 4 year old truck. I have since learned this is called Ram Rust since it happens on almost all ram trucks right above the rear fenders. More
by Blown Off
Employees Worked With
Service Writter
Helpful May 11, 2016
Commitment to customer satisfaction Great service experience. I had a follow up visit from a past issue and Jon Stumpf and Chad Gilbert were not only responsive, but also demonstrated Great service experience. I had a follow up visit from a past issue and Jon Stumpf and Chad Gilbert were not only responsive, but also demonstrated integrity and commitment to retaining my business. My compliments to them and the team at Champion! Buck Hatcher More
by dodge user
Employees Worked With
Jon Stumpf, Chad Gilbert
January 19, 2016
Service & Parts Manager very helpful When I had problems with my 2015 Chrysler 200 repairs were performed.I was more than satisfied with the efforts of the Service & Parts Manager (Jeff K When I had problems with my 2015 Chrysler 200 repairs were performed.I was more than satisfied with the efforts of the Service & Parts Manager (Jeff Klein).He made every effort to explain what was done and addressed my concerns. More
by KROD
Employees Worked With
Jeff Klein
July 01, 2015
rip off Had my second service on my Ram 1500. Ecodiesel. Was charged over $200 while Tom O'Brien charged me $150 for the same exact work the first time. What Had my second service on my Ram 1500. Ecodiesel. Was charged over $200 while Tom O'Brien charged me $150 for the same exact work the first time. What a rip off! More
by Jltroyer
Employees Worked With
Service Department
June 19, 2015
90 Degree Weather! I would like to THANK Steve Pumphrey for taking the time out of his schedule not one day but two days in 90 degree weather to show me how to take dow I would like to THANK Steve Pumphrey for taking the time out of his schedule not one day but two days in 90 degree weather to show me how to take down and put up my soft top on my 2015 jeep wrangler. Any questions about a jeep steve is your guy....GREAT customer service skills. Thanks buddy!!!# More
by Neak33
Employees Worked With
Steve Pumphrey
March 19, 2015
Can't recommend this dealership to anyone. I always left this dealership mad or frustrated after having service done. to fix a power window issue required removing the door panel and they didn I always left this dealership mad or frustrated after having service done. to fix a power window issue required removing the door panel and they didn't know what tool to use and they took 3 days! Told me I needed pwr steering and brake service by looking at the fluids even though only 30,000 miles. I went in for a 30 minute service and 2.5 hrs later...service writer 'thought she had come in and told me about software updates.' How do you forget that?? I will never trust these people again. More
by judy c
Employees Worked With
John in service
January 15, 2015
Dissapointed and feeling cheated Avoid this dealership at ALL cost! or suffer the consequence ...this is my second frustrating very (extremely) unpleasant disappointing dealer servic Avoid this dealership at ALL cost! or suffer the consequence ...this is my second frustrating very (extremely) unpleasant disappointing dealer service at this dealership ...I am very (extremely) sorry I took my vehicle there 2007 Chrysler Aspen ...over charges .. poor quality work ...poor delivery times ..vague estimates ...poor misleading diagnosis ...just plain BAD ...STAY away ... they are very unprofessional and totally misleading (rip-off) charges and service prices...unless you just need a basic oil change...they damage (destroy) and tarnish the Fiat/Chrysler/Dodge/Ram name ...BEWARE ! ..STAY FAR AWAY!!! More
by big lammy
Employees Worked With
service dept..
August 02, 2014
Stonen Camer I came in four work on my car and a camer was stolen from under my seat I call manager and he did nothing I will not go back to that dealer again bad I came in four work on my car and a camer was stolen from under my seat I call manager and he did nothing I will not go back to that dealer again bad service More
by bain8209
Employees Worked With
steve dare
June 25, 2014
Brake Job That Wasn't I thought that I was having the precursor signs of having to get a brake job. They said I had over 50% brake shoes left and the rotors had a slight w I thought that I was having the precursor signs of having to get a brake job. They said I had over 50% brake shoes left and the rotors had a slight warping and really didn't need to have them worked on at this time. More
by HoMeS
June 12, 2014
Solid service John and Jeff are the best and I never doubt their sincerity or advice. It doesn't get better than these two and wouldn't take my baby anywhere else. John and Jeff are the best and I never doubt their sincerity or advice. It doesn't get better than these two and wouldn't take my baby anywhere else. More
by Chadd Yager
Employees Worked With
Jeff Klein
