
Andy Mohr Speedway Chevrolet
Indianapolis, IN
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I lost my car in Hurricane Ian, came back to Indiana to buy a new Equinox. Sales Manager sat down to talk numbers and I noticed a $5000 extended warranty plan in the calculations. When I stated I wanted to buy a new Equinox. Sales Manager sat down to talk numbers and I noticed a $5000 extended warranty plan in the calculations. When I stated I wanted to decline he said he would just ADD IT TO THE MSRP!! Gave me excuses about chip shortage and how many GM dealerships are doing this. I am, shocked, dismayed, but mostly disappointed that a dealership with the reputation of Andy Mohr would allow this completely unethical, bait and switch business practice to go on. For the record I purchased a brand new Equinox at another Indianapolis dealership as a well qualified buyer and that dealership did NOT try to victimize me a second time with a forced extended warranty plan. Side note, the amount of the extended warranty plan was the exact same amount as the money I was putting down. Literally wash out my down payment. The actions of this sales manager lost the sale for Byron, who I was eager to work with. More
EXCELLENT CUSTOMER SERVICE. WONT SELL U SOMETHING THAT THEY WOULDNT BE COMFORTABLE PURCHASING THEMSELVES. AWESOME!!! PERFECT!!! WONT SELL U SOMETHING THAT THEY WOULDNT BE COMFORTABLE PURCHASING THEMSELVES. AWESOME!!! PERFECT!!! More
Horrible Customer Service. I had a salesman helping me. We were discussing price. He literally left me standing to go help someone else and told me to wait for him. I went I had a salesman helping me. We were discussing price. He literally left me standing to go help someone else and told me to wait for him. I went down to Hubler Chevy and bought a Silverado. Absolutely no chance I would go back More
Before dealing with Andy Mohr, I had an encounter with another dealership out of state.It wasn’t good at all.But when I went to Andy Mohr,EVERYONE was very professional.They made me feel like I was winnin another dealership out of state.It wasn’t good at all.But when I went to Andy Mohr,EVERYONE was very professional.They made me feel like I was winning.From the guys that met me in the parking lot.To Brooke our salesperson,and the gentleman I dealt with to sign the paperwork. I left out of there floating. More
Great, excellent service! It didn't take long for service. The restrooms were clean. Social distance was practice. I was told what needed to be done to keep my car up. service. The restrooms were clean. Social distance was practice. I was told what needed to be done to keep my car up. More
My experience at Andy Mohr Chevrolet on 5252 W 38th St Indianapolis,In was nothing less of amazing. From the time I walked in I felt at ease. Thank you! Indianapolis,In was nothing less of amazing. From the time I walked in I felt at ease. Thank you! More
Great staff, great environment! I'll defiently recommend this car lot. I almost gave up cuz I dont have alot of credit history but they showed me how to get myself out of the stone ages this car lot. I almost gave up cuz I dont have alot of credit history but they showed me how to get myself out of the stone ages More
The whole experience was wonderful!! I saw the car of my dreams on their website & contacted them. I connected with Jen. She was absolutely top noch from the start of the process to test I saw the car of my dreams on their website & contacted them. I connected with Jen. She was absolutely top noch from the start of the process to test drive to delivering it to me with paperwork in hand. She even followed up with me after a few days to be sure I was happy! More
Kudos to the Car Service Staff! I am long time customer and all the Service Staff treat me like family, especially Carl, Lanny and Kevin! I reiterate great customer service... Kudos I am long time customer and all the Service Staff treat me like family, especially Carl, Lanny and Kevin! I reiterate great customer service... Kudos! More