Annapolis Car Center

I owned a H3 but wanted an H2 and lo and behold, there it was on the lot. I went the first day and glanced at it. I HATE used car dealerships, but the Joe Elliott was patient and non-pushy. I'm an impulsi was on the lot. I went the first day and glanced at it. I HATE used car dealerships, but the Joe Elliott was patient and non-pushy. I'm an impulsive buyer and waited a couple of days and went back. And guess what...I BOUGHT. Everyone was absolutely fabulous and gracious and I LOVE my car. They cleaned it and spruced it up more than it already was. The couple of issues I had with it, they promised to fix as it was around 8pm when we wrapped the deal up. The deal structure was creative and accommodating to my needs. I LOVE the guys and would do return business as well as recommend them to family and friends. More

Annapolis Car Center is by far the best car dealership my husband and I have been to. We have been to many car dealerships in the past but this is the first time we experienced exceptional customer service. husband and I have been to. We have been to many car dealerships in the past but this is the first time we experienced exceptional customer service. I recommend Joe and Travis to anyone looking to purchase a vehicle. I must admit I was a bit apprehensive when I walked into the car dealership. Joe talked to us about his past car dealership experience and what led him to Annapolis Car Center. He told us when he walked in to interview he knew it was the place he wanted to be. You know...the usual salesman pitch, however, by the time we walked out of the dealership we understood exactly what he was talking about. I have to be honest I wasn't too keen on purchasing a new car and adding a 3rd car note to our monthly bills, however, after working with Travis, we were able to walk away with a new car and still have 2 car notes. Even after you purchase the car, you will still receive the same high level of customer service. For example, after a few days the engine light came on. I contacted Travis and he told me to bring it in the next day and they repaired it right away. At most car lots once you drive off the lot, all repairs are your responsibility. I still keep in touch with Joe from Annapolis Car Center and I would recommend them over and over again! Thanks again Joe and Travis! More

Jess was extremely helpful in finding just the right car to fit our large family. She understood what was most important to us and helped us find a vehicle that fit our budget. Thank you Jess! to fit our large family. She understood what was most important to us and helped us find a vehicle that fit our budget. Thank you Jess! More

I WOULD HIGHLY RECCOMMED THIS DEARLERSHIP IF NOT FOR THE SALES MAN ALONE BOB COOPE WAS THE NICEST CAR SALESMAN I HAVE EVER DEAlT WITH TREATED ME LIKE A PRINCESS. HE TRULY PULLED OUT ALL THE STOPS. THEN W SALES MAN ALONE BOB COOPE WAS THE NICEST CAR SALESMAN I HAVE EVER DEAlT WITH TREATED ME LIKE A PRINCESS. HE TRULY PULLED OUT ALL THE STOPS. THEN WHEN GOING TO THE FINANCE department which is my least favorite thing to do I dealt with Chris Santiago and he made an boring task very pleasant. ALL IN ALL THIS WAS MY BEST CARSHOPPING EXPERNICE. More

They work with you until you're 110% happy. I suggest this dealership to everyone. They make sure you recieve the exact car you want and in a great price range. this dealership to everyone. They make sure you recieve the exact car you want and in a great price range. More

I am absolutely satisfied with this dealer. What I thought was impossible they made possible. I will refer all my friends to this dealer. Thanks Annapolis Car Center my life is better because of you! thought was impossible they made possible. I will refer all my friends to this dealer. Thanks Annapolis Car Center my life is better because of you!!!! More

Very pleased my experience there was great took care of me and went above and beyond expectations would highly recommend to friends and family for sure me and went above and beyond expectations would highly recommend to friends and family for sure More

Let me first say that this was my first ,in person, dealership experience in a long time...my last car purchase was via the internet, several states away, and was completed by email and fax in about 20 dealership experience in a long time...my last car purchase was via the internet, several states away, and was completed by email and fax in about 20 minutes...so I was a little hesitant to go the face to face, offer / counter offer / haggle route, especially since I had a late model trade in, which always seems to complicate the deal...but this dealer had the exact vehicle, exactly equipped, exactly as I wanted it...so, despite the fact that the dealership was about an hour's drive away, I decided to take the plunge...and I am very glad that I did... From the very start (my sending an email inquiry, since it was Sunday, and they were closed), the staff was friendly, informative and professional. I received a call back Monday morning, and a follow-up email, both efficient, but not pushy...that is when I met Joe Elliott, my salesman...throughout the whole process, Joe was upfront, down to earth, and responsive to what I wanted...from our first phone conversation (when he physically inspected the vehicle, and answered all my questions on condition, options and wear), to the test drive, where he met me at my car, in the rain, with umbrella in hand, to the working out all the details of the deal, he was a complete pleasure to work with... Every phase of the purchase worked out very well...the vehicle I bought was priced at less than book value...I received a very fair offer on my trade...Travis (I assume the sales manager), in addition to being very knowledgeable, was able to offer an interest rate that was well below the "pre-approved financing rate" I had brought with me that day...and the extended warranty they offered was priced well below what I had been quoted from my own insurance company... No pressure, friendly environment, straightforward business practice...I am in a service business where I see the same clients every year, and I will gladly recommend Annapolis Car Center...the are definitely worth the drive... More

Every one at the Annapolis Car Center were so great to deal with. Travis Talbott is the best General Manager, when it comes to customer service. This is the 8th car i have purchase from Travis. I love hi deal with. Travis Talbott is the best General Manager, when it comes to customer service. This is the 8th car i have purchase from Travis. I love him and his team !!! More

I wanted to rate our experience at annapolis car center because it was a great experience. Our salesman Joe Elliott was extremely helpful and professional. He answered all of our questions and helped us because it was a great experience. Our salesman Joe Elliott was extremely helpful and professional. He answered all of our questions and helped us find the perfect vehicle without being pushy. I would definitley recommend this dealership to anyone looking for a great car and great service. More