
Annapolis Nissan
Annapolis, MD
Filter Reviews by Keyword
By Type
Showing 321 reviews
First time customer, I called around 1:30pm and set my appointment for 5pm today! I get there ten minutes before my scheduled services and had a nice conversation with one of the service guys. He takes my appointment for 5pm today! I get there ten minutes before my scheduled services and had a nice conversation with one of the service guys. He takes my car keys and gives me a ticket with a number on it and takes my car to the back to be serviced…so I thought. I’m sitting in the waiting room for one whole hour, and someone says hey ma’am are you here for a service? I ask them where my car is and show them my ticket number. They said no one ever checked you in for services and we are closing. Wow, this has NEVER HAPPENED TO ME BEFORE. I will be contacting the manager, Dave Scott, tomorrow. He definitely needs to hear about how this service center dropped the ball. I was livid, but gathered my things calmly and left calmly. THEY WILL BE HEARING FROM ME! More
Giving Bayside 5 stars. Donald Lord and Ryan Davis made the transition of upgrading my 2019 to 2022 Rogue easy. Thank you. Donald took the time review anything that I was no Donald Lord and Ryan Davis made the transition of upgrading my 2019 to 2022 Rogue easy. Thank you. Donald took the time review anything that I was not clear on. Thanks for being patient with me More
Went to purchase a car. Ryan and Ashlee were awesome! The car was appropriately priced and such friendly people. I would definitely recommend this dealership to someone who's searching for a car. The car was appropriately priced and such friendly people. I would definitely recommend this dealership to someone who's searching for a car. More
Giving the highest possible rating to Bayside Nissan of Annapolis, especially the service department, which has kept us safe on the road since 2003. Trustworthy, efficient, courteous are words that descri Annapolis, especially the service department, which has kept us safe on the road since 2003. Trustworthy, efficient, courteous are words that describe their people. We're so thankful for the way they have kept us safe on the road and always provided excellent service. We know they will make sure to take the best care of us - thank you, crew in Annapolis! More
I had almost given up on my search for a new vehicle and trading in my vehicle until I decided to give Bayside Nissan a chance. I called and spoke to Donny Lord and he was AMAZING. We were able to do the cr trading in my vehicle until I decided to give Bayside Nissan a chance. I called and spoke to Donny Lord and he was AMAZING. We were able to do the credit application over the phone so that way if the numbers didn't match what I wanted then I wouldn't have wasted my time by going in. They gave me a great trade in price and I was able to walk away with the vehicle I wanted and the whole process went very smoothly. I am so thankful for the everyone at the dealership. More
the Bayside sales team was friendly, knowledgeable, and helpful throughout the process. We never felt pressured to buy. They worked with us by answering questions and providing information about our vehicl helpful throughout the process. We never felt pressured to buy. They worked with us by answering questions and providing information about our vehicle. genuinely friendly people. Thank you. More
I was very impressed with the customer service at this dealership. Everyone there Ryan Davis who helped me tremendously with the purchase of my vehicle. He called me right back with all the details of wha dealership. Everyone there Ryan Davis who helped me tremendously with the purchase of my vehicle. He called me right back with all the details of what interest rate and options he could offer me for my purchase. Give this guy a promotion. Alle Forbes an awesome kind person who showed me all the features on my vehicle and how to operate them. Very knowledgeable of the vehicle. She should get a bonus. Amy the finance person very nice and personable and answered every question I had. I would buy another vehicle from this Dealership and highly recommended others. More
This was the best dealership experience ever! All staff were friendly and worked hard to identify a deal that worked for me. I got the car and color I wanted. were friendly and worked hard to identify a deal that worked for me. I got the car and color I wanted. More
I made an appointment to have my mirror fixed. After THREE HOURS they handed me a sheet of paper telling me what supposedly was wrong with my car. The mirror had not even been worked on. At that point I THREE HOURS they handed me a sheet of paper telling me what supposedly was wrong with my car. The mirror had not even been worked on. At that point I left. More