Antioch Chrysler Dodge Jeep RAM
Antioch, IL
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1,060 Reviews of Antioch Chrysler Dodge Jeep RAM
Excellent services lead by Steve. Friendly, helpful and technical knowledgeable. Asset to this dealership location. I will always comes back Friendly, helpful and technical knowledgeable. Asset to this dealership location. I will always comes back More
Always professional. Very knowledgeable, patient with questions and explain problem/solutions without talking down to you. Very respectful individuals work in your Servic Very knowledgeable, patient with questions and explain problem/solutions without talking down to you. Very respectful individuals work in your Service Department. More
I needed tires and was going to go cheaper. Timothy reminded me of the life I got out of these tires and encouraged me to keep the same, or replace sooner. I would have actually spent more over Timothy reminded me of the life I got out of these tires and encouraged me to keep the same, or replace sooner. I would have actually spent more over time. Great tech, no b.s. More
This is a continuation of the previous service (you can find it on this site) issue I have had with another dealership. This part involves the heated steering wheel that was replaced do to it malfunctioni find it on this site) issue I have had with another dealership. This part involves the heated steering wheel that was replaced do to it malfunctioning. The previous tech (different dealership) replaced the wheel and FAILED TO DO A CHECK to see if it was functional. Antioch's' Technician AXEL, did an OBD check and found there was a short in the CLOCK SPRING. thus, along with the wheel the Clock Spring needed to be replaced too. Prior to this I had informed the previous dealer that the wheel would not heat up, there reply, "it won't heat up until the temperature is around 35 degrees". That was untrue for it worked fine during tests in the summer when I had first picked up the new 2020 Wrangler. I also have photos of the incorrect placement of the internal wiring! It would eventually have failed again due to the wiring becoming chafed. It is now working correctly and even when the temperature was in the 60's. I did go back to the previous dealership and talked about the problems and my concerns about the technician failing to do quality work. I believe he was sincerely interested in some of my concerns and suggestions. AGAIN, ANTIOCH CHRYSLER JEEP "TEAM" comes through! More
Eric was an awesome salesman worked hard to get me to an agreeable number and he was very friendly and helpful. The holds staff was easy to work with agreeable number and he was very friendly and helpful. The holds staff was easy to work with More
Terrible service, went there to get sensor light reset they said I needed diagnostic test 195.00 ridiculous then said warranty did not cover it said it cost me 800.00 I took my keys my car back and will they said I needed diagnostic test 195.00 ridiculous then said warranty did not cover it said it cost me 800.00 I took my keys my car back and will NEVER GO BACK THINKING Od writingBBB and my lawyer treated like xxxx!! More
The service staff is always helpful and friendly and they let me know if there’s any specials going on and I feel like they take good care of me and my vehicle let me know if there’s any specials going on and I feel like they take good care of me and my vehicle More



