Antioch Chrysler Dodge Jeep RAM

Capable staff, thorough in their approach, took time to explain the issues with my car. explain the issues with my car. More

I had lowered my rear stow & go seats about 2 years ago needing the space for cargo. Then this week I learned my sister was going on Hospisce, I told my sons and daughter in law we could all ride the hour needing the space for cargo. Then this week I learned my sister was going on Hospisce, I told my sons and daughter in law we could all ride the hour see her in my van,when I discovered the rear seats were stuck in the down position. I drove up to Antioch Dodge where I had purchased the van new, for help opening the seated back up. Turned out the weren't stuck but were latched and needed one of the strap release to be pulled. Steve got the smaller seat open but his tech Junior had to release the larger seat as the strap was down under the seat, I really was having a stressful time but their help releaved a lot of it, I wasn't charged and was given a set of lisc. Plate brackets to replace the worn out ones on my van. Thank's guy's! More

Fine Still having issues with the shifting since the repair No warning lights on Thanks repair No warning lights on Thanks More

Would have been nice to know there's a surcharge when paying with a credit card. No one mentioned it and I could have used a no-fee payment method. This never happened before. Didn't like the surprise an paying with a credit card. No one mentioned it and I could have used a no-fee payment method. This never happened before. Didn't like the surprise and hefty fee. More

Did not find the problem and charged an outrageous price for supposedly looking for it which after picking up my vehicle still making the noises they said they didn't hear. for supposedly looking for it which after picking up my vehicle still making the noises they said they didn't hear. More

Professional and fast Professional and fast. Was able to put me in a loaner in case the recall kept my vehicle in the shop longer than anticipated. Kept me up to date on the status. Was able to put me in a loaner in case the recall kept my vehicle in the shop longer than anticipated. Kept me up to date on the status. More

Probably the best service department I have ever used great mechanics great customer care good from beginning to end great mechanics great customer care good from beginning to end More

W9rk done at this dealership is always completed properly. The service technician pointed out possible upcoming needed repairs as well. properly. The service technician pointed out possible upcoming needed repairs as well. More

The tech rep who greeted me at the garage door was very professional, helpful and courteous. Upon completion of service he informed me of what was done with instructions and very polite. professional, helpful and courteous. Upon completion of service he informed me of what was done with instructions and very polite. More

Great. They go above and beyond to make sure that we are happy. Couldn't be happier. They go above and beyond to make sure that we are happy. Couldn't be happier. More