Antioch Chrysler Dodge Jeep Ram - Service Center

I took my van in for work due to a recall. They were dishonest with me and told me it would take 90 minutes. After 2 hours they informed me it would take 3 hours or more. I had no way to get h They were dishonest with me and told me it would take 90 minutes. After 2 hours they informed me it would take 3 hours or more. I had no way to get home was forced to take a rental. By the time they finished my van was there 7 hours. I had to go back the next day to pick up my van and rearrange my schedule. They have poor communication skills never once explained why it took so long and never once said they were sorry for all the problems they caused me. If they had sent me a survey I would of given them an F. More

Very Proessional service department. I would go back anytime for my truck needs. Thank you Antioch Ram!! I would go back anytime for my truck needs. Thank you Antioch Ram!! More

They were easy to work with. They worked with me to help me meet my goals to get the vehicle I wanted and make sure the lease I turned in was ok. They worked with me to help me meet my goals to get the vehicle I wanted and make sure the lease I turned in was ok. More

Service writer was great, however it took too many visits to hopefully resolve the problem. I feel that the problem and replacement of the power unit actually caused the failure and replacement of the main b to hopefully resolve the problem. I feel that the problem and replacement of the power unit actually caused the failure and replacement of the main battery. More

Never disapoints always on top of there trade very profetional and kind always make sure that i am happy with there service. profetional and kind always make sure that i am happy with there service. More

Correctly diagnosed the problem and was able to quickly make the proper repair. Frank was up-front with the repair cost, which I appreciated very much. make the proper repair. Frank was up-front with the repair cost, which I appreciated very much. More

The service staff was very professional and extremely helpful in getting my car fixed quickly. helpful in getting my car fixed quickly. More

Had Transmission drain flush and replace filter. Repairs were not completed correctly. Gaskets were replaced and not replaced correctly causing leaks. Had to have a local repair shop finish the job. Repairs were not completed correctly. Gaskets were replaced and not replaced correctly causing leaks. Had to have a local repair shop finish the job. More

Great service- knowledgeable staff - nice clean facility - I would definitely recommend this dealership for servicing your vehicle - I would definitely recommend this dealership for servicing your vehicle More

First off Sahid was great! !! However it ends there. Technicians really struggle to diagnose problems and correctly fix issues. My truck was in and out of service for roughly !! However it ends there. Technicians really struggle to diagnose problems and correctly fix issues. My truck was in and out of service for roughly two years and I just picked it up two days ago with it still having the check engine light on and Chrysler now wants to buy me out of my warranty. Have been a loyal customer and have bought numerous vehicles from this dealership but will no longer be a returning customer. Service really lacks problem solvers and the way business is conducted really falls short. More