Antioch Chrysler Dodge Jeep Ram - Service Center
Antioch, IL
597 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center
My vehicle started having performance issues with an intermittent 'check engine' light. On inspection at the dealership, it was determined that there was a faulty pump. My visit was on a Friday, and I w intermittent 'check engine' light. On inspection at the dealership, it was determined that there was a faulty pump. My visit was on a Friday, and I was leaving on a business trip the following Monday morning. The service rep was able to find a replacement part and schedule my repair on ealrt Saturday. Everything was corrected before my Monday trip. Awesome service! More
I took my van in for work due to a recall. They were dishonest with me and told me it would take 90 minutes. After 2 hours they informed me it would take 3 hours or more. I had no way to get h They were dishonest with me and told me it would take 90 minutes. After 2 hours they informed me it would take 3 hours or more. I had no way to get home was forced to take a rental. By the time they finished my van was there 7 hours. I had to go back the next day to pick up my van and rearrange my schedule. They have poor communication skills never once explained why it took so long and never once said they were sorry for all the problems they caused me. If they had sent me a survey I would of given them an F. More
Very Proessional service department. I would go back anytime for my truck needs. Thank you Antioch Ram!! I would go back anytime for my truck needs. Thank you Antioch Ram!! More
They were easy to work with. They worked with me to help me meet my goals to get the vehicle I wanted and make sure the lease I turned in was ok. They worked with me to help me meet my goals to get the vehicle I wanted and make sure the lease I turned in was ok. More
Service writer was great, however it took too many visits to hopefully resolve the problem. I feel that the problem and replacement of the power unit actually caused the failure and replacement of the main b to hopefully resolve the problem. I feel that the problem and replacement of the power unit actually caused the failure and replacement of the main battery. More
Never disapoints always on top of there trade very profetional and kind always make sure that i am happy with there service. profetional and kind always make sure that i am happy with there service. More
Correctly diagnosed the problem and was able to quickly make the proper repair. Frank was up-front with the repair cost, which I appreciated very much. make the proper repair. Frank was up-front with the repair cost, which I appreciated very much. More
The service staff was very professional and extremely helpful in getting my car fixed quickly. helpful in getting my car fixed quickly. More