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Antioch Chrysler Dodge Jeep Ram - Service Center

Antioch, IL

4.5
593 Reviews

593 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center

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January 27, 2024

Hospital, excellent service, kept me updated of dealer services done Hospitable, great atmosphere, clean waiting area, satisfactory More

by RamonH18
Recommend Dealer
Yes
Employees Worked With
Frank Raszkowski, Frank Raszkowski
January 26, 2024

Kept me informed on progress of the repair and was courteous, friendly and helpful. Repair was completed on time. More

by STEVEN_MEG2006
Recommend Dealer
Yes
Employees Worked With
Frank Raszkowski, Frank Raszkowski
January 25, 2024

Always good to us! Consistent great service over the last 7 years. Great service riders and mechanics. Trustworthy More

by DBuchholtz0
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVE DUBLIN
January 25, 2024

Steven is always wonderful Steven is always wonderful and a pleasure to work with . He always finds the problem and fixes it. More

by Nichole.mwett
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVE DUBLIN
January 20, 2024

Honest timely manner good good good good good good great great great great good good great More

by razorblade1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Raszkowski
January 18, 2024

Steve was great. Very professional and friendly. Made everything go smooth. Would come back again because of him. More

by Luckygreens77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Steve is by far the best service advisor I’ve ever had the pleasure of meeting. That’s saying alot cause I’ve owned a lot of cars in my life. Every time I drop off my car for service I know it’s in good h More

by Jeep outdooor adventures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Always friendly, fast service. This is where I purchased my jeep and it’s the only place I take it for Maintenance or service. More

by Dlfgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Netzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Raszkowski
January 18, 2024

Advisor was dismissive (and I purchsed my vehiclefrom them recently), I was low on oil and they didn't even tell me at time of oil change. Most places top of fluids and air up tires they did nothing not More

by workingmom14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE DUBLIN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Antioch Chrysler Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. If you can please contact me directly I will do everything in my power to help you. Volkan Bulakbasi General Sales Manager 847-395-0200

January 17, 2024

Very efficient and fast. Friendly and courteous. The sitting area could use an update in furniture. More

by rdenap3311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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