Antioch Chrysler Dodge Jeep Ram - Service Center
Antioch, IL
597 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center
Had Transmission drain flush and replace filter. Repairs were not completed correctly. Gaskets were replaced and not replaced correctly causing leaks. Had to have a local repair shop finish the job. Repairs were not completed correctly. Gaskets were replaced and not replaced correctly causing leaks. Had to have a local repair shop finish the job. More
First off Sahid was great! !! However it ends there. Technicians really struggle to diagnose problems and correctly fix issues. My truck was in and out of service for roughly !! However it ends there. Technicians really struggle to diagnose problems and correctly fix issues. My truck was in and out of service for roughly two years and I just picked it up two days ago with it still having the check engine light on and Chrysler now wants to buy me out of my warranty. Have been a loyal customer and have bought numerous vehicles from this dealership but will no longer be a returning customer. Service really lacks problem solvers and the way business is conducted really falls short. More
Frank and Steve are great service representatives that communicate well and answer all my questions. communicate well and answer all my questions. More
Sahid was professional and informative regarding the details of the service. The dealership was efficient and completed the job in less than the time I was quoted. details of the service. The dealership was efficient and completed the job in less than the time I was quoted. More
I live in Indiana, and was visiting family, when I noticed I possibly had a hose leak. Steve gave me a same day appointment. I had a cracked radiator and a few other things wrong. They ordered me noticed I possibly had a hose leak. Steve gave me a same day appointment. I had a cracked radiator and a few other things wrong. They ordered me a new radiator and kept my car overnight. (Steve knew I was suppose to return home the following day). The following morning the team worked on my repairs asap and Steven promised it would be fixed by 5pm. The team worked fast and efficiently and Steve kept me apprised of the repairs. I called him several times, he treated me with kindness and understanding each time. I really appreciate that Steve knew urgency of the repairs, and got things done! 👍 More
After service “completed” I had to go back and have additional steps done to rectify the service issue. additional steps done to rectify the service issue. More
I scheduled service a week in advance to have tires replaced. Dropped my truck off the night before so they could have it back to me early afternoon. Took them two business days to get my truck back. H replaced. Dropped my truck off the night before so they could have it back to me early afternoon. Took them two business days to get my truck back. Had the day off from work and had to find a ride when they couldn't get them installed the first day. They didn't even clean the lubricant of my rims that they used to install the tires. More
Great customer service . Felt welcomed since the moment I arrived service was fast highly recommend this place Felt welcomed since the moment I arrived service was fast highly recommend this place More