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Antioch Chrysler Dodge Jeep Ram - Service Center

Antioch, IL

4.5
597 Reviews

597 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center

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December 06, 2024

Had Transmission drain flush and replace filter. Repairs were not completed correctly. Gaskets were replaced and not replaced correctly causing leaks. Had to have a local repair shop finish the job. More

by Dgp829
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Raszkowski
December 06, 2024

Great service- knowledgeable staff - nice clean facility - I would definitely recommend this dealership for servicing your vehicle More

by rberry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid
December 05, 2024

First off Sahid was great! !! However it ends there. Technicians really struggle to diagnose problems and correctly fix issues. My truck was in and out of service for roughly More

by alex_shada
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Netzel
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Frank and Steve are great service representatives that communicate well and answer all my questions. More

by chris_czyzewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Raszkowski
December 04, 2024

Brought my vehicle in for an oil change & a few other issues. They fixed the problem. More

by pamela.buckle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Bradin, Frank Raszkowski
November 27, 2024

Sahid was professional and informative regarding the details of the service. The dealership was efficient and completed the job in less than the time I was quoted. More

by Dlaughery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

I live in Indiana, and was visiting family, when I noticed I possibly had a hose leak. Steve gave me a same day appointment. I had a cracked radiator and a few other things wrong. They ordered me More

by jeepman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

After service “completed” I had to go back and have additional steps done to rectify the service issue. More

by bolufs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

I scheduled service a week in advance to have tires replaced. Dropped my truck off the night before so they could have it back to me early afternoon. Took them two business days to get my truck back. H More

by kyle14420
Recommend Dealer
No
Employees Worked With
STEVE DUBLIN
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVE DUBLIN
November 20, 2024

Great customer service . Felt welcomed since the moment I arrived service was fast highly recommend this place More

by lara90luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.