Antioch Chrysler Dodge Jeep Ram - Service Center
Antioch, IL
622 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center
I was greeted promptly and courteously. The work was completed very promptly on my vehicle. The work was completed very promptly on my vehicle. More
Told them my truck pulls to the left they did an alignment. They still didn’t fix the problem. Mechanic said he found play in the wheel bearings. Service guy told me they’re going to change wheel-be alignment. They still didn’t fix the problem. Mechanic said he found play in the wheel bearings. Service guy told me they’re going to change wheel-bearings driveshaft, and calipers Next day they told me there’s nothing wrong. my truck is still pulling to the left. They did not fix anything nor will they start to fix anything and I have a warranty. Kurt, the manager said he drove my car and it doesn’t pull left or right as soon as my wife pulled it out the lot it pulled to the left so basically telling me I’m wrong there right. In other words who cares what the customer says. More
Great service department. They do quality work and they do it in a very timely matter. They do quality work and they do it in a very timely matter. More
Great communication skills… Had the car done when they said it would be. They wash the car. And they were able to find that we had an extended warranty that we did not know about. said it would be. They wash the car. And they were able to find that we had an extended warranty that we did not know about. More
The folks are very welcoming and courteous. The service was great and reasonably priced. I would recommend them. The service was great and reasonably priced. I would recommend them. More
Service managers need knowledge of expiration dates for coupons! Coupons experation isn't at the beginning of day! It's at the end of Day of experation Date of coupon! coupons! Coupons experation isn't at the beginning of day! It's at the end of Day of experation Date of coupon! More
Had an oil change completed but when my truck sat in my garage oil dripped on my concrete floor. The mechanic working on my truck could have done a better job, keeping the oil away from the frame rails and garage oil dripped on my concrete floor. The mechanic working on my truck could have done a better job, keeping the oil away from the frame rails and wiping up the mess. More
Frank was very clear on what was needed for my car. Courteous and personable! I brought the car back for possible misstep in brakes but it was fine. He was definitely pushing for the next needed maint Courteous and personable! I brought the car back for possible misstep in brakes but it was fine. He was definitely pushing for the next needed maintenance repair. More