Antioch Chrysler Dodge Jeep Ram - Service Center
Antioch, IL
591 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center
Service was done on schedule in a good amount of time. Was disappointed that all 4 tires were inflated to 39 psi... way above standard Was disappointed that all 4 tires were inflated to 39 psi... way above standard More
Sahid was swift and had a sense of urgency which I appreciated! I’ve worked with him previously for a warranty claim and he treated it with great priority. I ditched Wickstrom CDJR for Antioch CDJ appreciated! I’ve worked with him previously for a warranty claim and he treated it with great priority. I ditched Wickstrom CDJR for Antioch CDJR because Antioch’s technicians and advisors are much more diligent. :) More
I left vehicle with dealer and they said that they were booked until the follow week, my service rep Steve said he would talk to the manager to see if he could get my car in sooner. The dealer had a coupl booked until the follow week, my service rep Steve said he would talk to the manager to see if he could get my car in sooner. The dealer had a couple of cancellation the next day and they were able to get my car repaired the next day. More
They had our vehicle for four weeks and could find the source of the printing. They then charged us a diagnostic fee for a possible fix they had zero trust in actually resolving the problem. source of the printing. They then charged us a diagnostic fee for a possible fix they had zero trust in actually resolving the problem. More
I was very impressed at the customer service I received when I brought my jeep in for a recall service inspection. The staff was friendly and attentive. I would have gone the full 5 stars if they would hav when I brought my jeep in for a recall service inspection. The staff was friendly and attentive. I would have gone the full 5 stars if they would have performed all the services I requested but overall I was very happy and will be returning there in the future! I definitely want to mention the porter that helped me to and from the dealership that day is an absolute gem! 5 stars for that guy for sure! More
Terrible experience after all the years I went there. Went in for oil change and cabin filter but got a messed up sound and the carpet won't stay up under passenger dash. Tried getting them to fix it but Went in for oil change and cabin filter but got a messed up sound and the carpet won't stay up under passenger dash. Tried getting them to fix it but told me it was ok. It is not ok, my jeep ran better before I took it in. Worst experience I've had. More
They got me in quickly, changed my oil, and did a complete reset of my radio. complete reset of my radio. More