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Antioch Chrysler Dodge Jeep Ram - Service Center

Antioch, IL

4.5
591 Reviews
Call Service Center (847) 395-0200

591 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center

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January 06, 2023

This has been one of the best experiences I have had there. I have been going there for 40 years so I have the experience with the service department More

by evied48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank wasn't in but made my appoitment..Steve helped me and a very nice man ran and pulled my car in, Frank Raszkowski
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Jan 08, 2023 -

Antioch Chrysler Dodge Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 01, 2023

Great job. Differential bearing problem Diagnosed, repaired and retu6in a short time. Very pleased all the way throught More

by David Olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Raszkowski
Report | Print
Jan 03, 2023 -

Antioch Chrysler Dodge Jeep RAM responded

Hi David, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 31, 2022

Over charges for oil change. Say Pacifica takes 6 quarts of oil. Chrysler says it takes 5. They are taking advantage of elderly woman. More

by MRSMCK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Raszkowski
Report | Print
Jan 02, 2023 -

Antioch Chrysler Dodge Jeep RAM responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to Taruj Siqui General Manger (847) 395-0200 antioch.bdc@yahoo.com at your earliest convenience and we will do our best to resolve this with you.

December 30, 2022

Fantastic scheduling. Ease of checking in and getting my vehicle fixed. Was kept up to speed what was going on all the time. More

by macgptaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Antioch Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

Steve from service was outstanding with customer service and taking care of my vehicle in a timely manner. 10/10 More

by mmosq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve from service
Report | Print
Jan 02, 2023 -

Antioch Chrysler Dodge Jeep RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antioch Chrysler Dodge Jeep. If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

Was on time with my service appointment, and actually finished early. Dealership was clean, and the service manager was very knowledgeable and kind. More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Dublin
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Jan 02, 2023 -

Antioch Chrysler Dodge Jeep RAM responded

Hi Dan, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2022

I called to schedule oil change. Steven jumped thru hoops to get me in asap as I was past due and the service schedule was booked solid. Extremely courteous and helpful! I was so im More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Dec 30, 2022 -

Antioch Chrysler Dodge Jeep RAM responded

Hi Michele, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2022

Always helpful, service is completed without having to return to fix errors. Staff treats customers with respect More

by STEVEN_MEG2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Raszkowski
Report | Print
Dec 29, 2022 -

Antioch Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2022

The mechanics were able to get my car in and out even with it being so close to the holidays. Thank you More

by Lindsay
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Raszkowski
Report | Print
Dec 26, 2022 -

Antioch Chrysler Dodge Jeep RAM responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 25, 2022

Service was quick and efficient. The shop was clean and warm. The staff was quick and helpful with the service. More

by uphoff214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the service guys name
Report | Print
Dec 26, 2022 -

Antioch Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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