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Antioch Chrysler Dodge Jeep Ram - Service Center
Antioch, IL
591 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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591 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center
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September 24, 2024
3 wheels were never torqued properly. Causing the left front wheel to almost come off. The 2 rear wheels were also loose. Antioch Dodge put the life of my family and the families around m Causing the left front wheel to almost come off. The 2 rear wheels were also loose. Antioch Dodge put the life of my family and the families around me on the road in danger. More
by jbejajr
Verified Customer
September 14, 2024
Was not truthful about the service intervals for our vehicle and also didn't verify the work performed was done so properly vehicle and also didn't verify the work performed was done so properly More
by cdent23
Employees Worked With
September 14, 2024
Frustrating issue with 2022 Grand Cherokee radio. Has not been working for 6+ weeks. Just got a loaner this past week. Somehow locked keys inside the loaner today. Help for getting the extra key fob Has not been working for 6+ weeks. Just got a loaner this past week. Somehow locked keys inside the loaner today. Help for getting the extra key fob today was very helpful and we were grateful. But issue with radio makes us reconsider Jeep in the future. Radio controls everything- phone, climate control, navigation, etc. Not acceptable on a $50K plus 2022 vehicle. More
by kwessberg
Employees Worked With
September 13, 2024
Steve always treats me right. If there's something that needs to be serviced, I know that it probably should be taken care of, versus just going by the recommended service. Ste If there's something that needs to be serviced, I know that it probably should be taken care of, versus just going by the recommended service. Steve always gets me in and out for my oil changes on time. More
by dan
September 11, 2024
Great service. Great people Steve was fantastic to work with Did a nice job explaining everything he Great people Steve was fantastic to work with Did a nice job explaining everything he More
by m.santagata
Employees Worked With
September 10, 2024
They diagnosed the issue. Listened to what my concerns were. Kept me from buying a battery I didn’t need. Listened to what my concerns were. Kept me from buying a battery I didn’t need. More
by Chris Devore
Employees Worked With
September 10, 2024
My experience was as it should be. Better communication would help customer relations the difference between 4 & 5 stars Better communication would help customer relations the difference between 4 & 5 stars More
by grosvenorja66
Employees Worked With
September 09, 2024
Mr Sanchez was very polite and very mannered excellent service rep tells you exactly what you need to be done. service rep tells you exactly what you need to be done. More
by chicoochicaa
Employees Worked With
September 07, 2024
I’m always happy when I get Service here cleaned my whole car without asking car without asking More
by eric.vilona
