
Antwerpen Chrysler Jeep Dodge Ram
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Friendly service and the work is done right when I bought my Ram 3 years ago they were the only dealership that wanted to work with my wife and myself if I had to buy another truck or svu We would go righ my Ram 3 years ago they were the only dealership that wanted to work with my wife and myself if I had to buy another truck or svu We would go right back to them More
Charlie, Sean and Jennifer all took actions to take an awkward situation and turn it into a positive experience for the customer, Thank you Antwerpen Jeep awkward situation and turn it into a positive experience for the customer, Thank you Antwerpen Jeep More
Very good service nice people to work with waiting time was not bad could be a little faster I love my Chrysler 200 she is a beautiful car was not bad could be a little faster I love my Chrysler 200 she is a beautiful car More
Service area very efficient very fast service they take care of you quick they notify you when your car is done everything is wet vacuumed out and clean very satisfied care of you quick they notify you when your car is done everything is wet vacuumed out and clean very satisfied More
Great staff, Salesman Bill Pratt helped make my wife's new car buying experience amazing. Explained in detail the options and features on our Pacifica. Highly recommend for all automotive needs! new car buying experience amazing. Explained in detail the options and features on our Pacifica. Highly recommend for all automotive needs! More
Dennis Burton was fantastic. He helped us work through multiple options to finally arrive at the Jeep we bought that was on the lot. Dennis also made sure we got our remote starter in a timely fashion. multiple options to finally arrive at the Jeep we bought that was on the lot. Dennis also made sure we got our remote starter in a timely fashion. More
The salesman was great. The finance department is very sketchy. Wasn't happy that we said no to all the warranties. Called and told us they found a lower interest rate. We said no thanks, we plan on refi sketchy. Wasn't happy that we said no to all the warranties. Called and told us they found a lower interest rate. We said no thanks, we plan on refinancing through our credit union. Was told we had to come back in because she deleted our contract because she believed we would accept the new interest rate. Went in a second time and was appreciative of lower rate. Was given a box of car wash supplies and told, wash you car and come on in to get sprayed. Thought it had something to do with the box she had given us. Nothing else was mentioned. Sign the contract, which is no longer printed out at the time of purchase. Your given a key looking thing which it is saved on and you print it out at home. I mentioned to the finance mgr,that the lower interest rate didn't seem to make the monthly payment lower. She said the old one was 574.00, and I thought it was 508.00. Of course she didn't have a copy of the contract. We went home and printed out the first contract, we still had the key, and the second contract. On the second contract they added 995.00 . All it said was, "dealer installed." No idea what it was. Went right back to the dealership, furious. The business manager said, "That's the spray I was talking about." At no time did she elaborate on what it was or tell us 995.00 would be added to the contract. The business said thst her boss told her, "Since they got a good deal, add the Zurtech (under coating spray." She said the 995.00 was half price for our inconvenience for coming back in. So, for our inconvenience they tried to slip in 995.00 extra on the contract. It would have been one thing if it was on the original contract and the reduced the price on the second contract, but it wasn't. We hot a really good deal on a jeep with a low interest rate and we refused all the warranties, so they tried to scam us by trying to add 995.00 quietly to the contract to get something out of us. I will never go there again. More