
Antwerpen Chrysler Jeep Dodge Ram
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,442 reviews
Went in for an oil change and didn't have to wait long. Jennifer is a hard worker and very professional, plus she knows all her customers by name! Jennifer is a hard worker and very professional, plus she knows all her customers by name! More
Hez was very friendly and attentive., he made purchasing and easy and memorable event. Angel from finance was also very polite and helpful, overall they provide best price and easy and memorable event. Angel from finance was also very polite and helpful, overall they provide best price More
As always, great service. From the intake process to the friendly atmosphere, everyone made me fell like I was dealing with family. Also, even with a huge queue waiting for service they got me taken care o friendly atmosphere, everyone made me fell like I was dealing with family. Also, even with a huge queue waiting for service they got me taken care of in a reasonable amount of time. Great job everyone. More
Everyone was so professional and helpful. They all seemed like they really loved their job. Charles was very like able and really worked hard to get us into the exact truck for us that was within our budget. like they really loved their job. Charles was very like able and really worked hard to get us into the exact truck for us that was within our budget. More
I had always had a good experience in the past but my last visit was awful. I made an appointment the prior Friday for Tuesday at 9:00 am for a broken trunk latch. I took the car in at 8:45 and was told last visit was awful. I made an appointment the prior Friday for Tuesday at 9:00 am for a broken trunk latch. I took the car in at 8:45 and was told the work would take 2 hours. I never heard back from the service rep. I went by the dealership at 3:30 and was told they believed the latch was broken but also wanted to check that there were no electrical problems (6 1/2 hours after drop off). The service rep assured me I would hear from him by end of the day (no call). I called Wednesday morning and was told it was definitely the latch and the car would be ready by noon. I called again at 1:30 and was told the part would arrive in about an hour and I would be called once the repair was completed (again no call). I finally received a call from the other service rep, after 4:00 PM, to let me know that the part never came in and I would have my car by Thursday. I called again around noon on Thursday and the service rep from Wednesday afternoon went to check with the parts Department and returned my call stating they expected latches to come in on Friday. In the meantime the original service rep FINALLY called to say my Jeep was ready for pick-up and he would send a courtesy shuttle right away. As I am going back and forth looking out the door my son came home 1/2 hour later, having left work sick, and gave me a ride to the dealership. I then found out the service rep had never made contact with the courtesy van, and AGAIN never bother to call me. More
I went for oil change and Jennifer the agent I was dealing with made me understand that their were few things I needed to take care of. Not only was she very friendly and caring, but she also helped m dealing with made me understand that their were few things I needed to take care of. Not only was she very friendly and caring, but she also helped me set up a drop off for repair, communicated with my warranty provider and got me on a rental. Very easy to deal with and great personality. More
With a few points to keep in min. I think that it took a little more to get things concluded then what was necessary. We got to a place where I was happy, it just took longer than what I’m used to in the c little more to get things concluded then what was necessary. We got to a place where I was happy, it just took longer than what I’m used to in the car buying experience. More
Outstanding service from sales associate to finance associates and dealer manager!!! Will return for future Jeep purchases! Made the car leasing experience a very positive one !!! associates and dealer manager!!! Will return for future Jeep purchases! Made the car leasing experience a very positive one !!! More
The two people that “worked” with me were condescending and disrespectful. They didn’t even run numbers and when I went to another dealership we were able to find the right Jeep for me. Then they said the and disrespectful. They didn’t even run numbers and when I went to another dealership we were able to find the right Jeep for me. Then they said they were competitive with pricing. If that’s true, they could have run the numbers and given me their best options and deal. I was t asking for much. Just respect. More