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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.5
2,445 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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6440 Baltimore National Pike

Baltimore, MD

21228

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Showing 2,445 reviews

March 05, 2024

While I understand that the dealer has no control over parts, It took 9 days to receive the parts I needed. To make things worse, the communications were lacking. We needed to call the service departmen More

by church2528
Recommend Dealer
No
Employees Worked With
Not known
Mar 05, 2024 -

church2528 responded

While I understand that the dealer has no control over parts, It took 9 days to receive the parts I needed. To make things worse, the communications were lacking. We needed to call the service department several times to get status…furthermore, a rental car, which was covered by my Jeep service agreement was not available until the second day after taking my car in. This did me no good since I needed to go to work after dropping my car off. This is unacceptable and this will effect my choice of dealer and brand the next time I buy a car..I do not want to hear from the dealer, only from a Stellantis rep.

February 29, 2024

Great customer service, clean facilities, they guys did a good job with my vehicle highly recommended More

by NIECY
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones, Jennifer Brown, Sean Lonas, Gregory Johnson, Tamika Crawford, Chano King, Adam Romero
February 09, 2024

I could not be more pleased with their professionalism and service. I have not met with this level of outstanding service at other dealerships with which I have dealt over the years. More

by Scott.fireison
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Andrew
January 17, 2024

The service rep Anastasia Marzec was friendly and listened to my concerns that I had about my vehicle as opposed to just telling me that the scratches were on the out side of which they were not and More

by T
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anastasia Marzec
January 14, 2024

I bought my car from this dealership, so i always feel inclined to take it back to them when anything goes wrong. This is my second time taking my car to CDJR and they’ve given my car back to me in a diff More

by devosmith09
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Maurice Mitchell Jr
January 09, 2024

Super fast friendly service at my last service visit at Antwerpen Chrysler Jeep Additional 5 stars… More

by John Blaze
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ryan
January 08, 2024

Jennifer and her service team always have given me great service on my jeep compass More

by BMWINDSOR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown, Sean Lonas
December 04, 2023

Did the work on time and kept me informed of the progress. Contacted me when the parts were in More

by lksasaaaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

The service was great my car runs as it should Ryan was awesome with getting me the help I needed More

by francesmorris23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown
October 31, 2023

Charles Green truly went above and beyond to help me establish myself again. This is the type of environment we all should be apart of when choosing a dealership to trust. More

by Jihad Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.