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Antwerpen Chrysler Jeep Dodge Ram
Baltimore, MD
2,447 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,447 reviews
July 07, 2020
I am really pleased with the service at Antwerpen, I love the professional treatment that Jenny gives on the Jeep service side. Keep up the good work the professional treatment that Jenny gives on the Jeep service side. Keep up the good work More
by myangel200015
Verified CustomerEmployees Worked With
Jenny
July 07, 2020
I was told that my jeep needed rotors and it would cost $1200 and I Had to get something flushed. Went to another place and didn’t need rotors and nothing flushed. My brake pads were changed And I was on m $1200 and I Had to get something flushed. Went to another place and didn’t need rotors and nothing flushed. My brake pads were changed And I was on my way in about Hour and a half. More
by Sent
Employees Worked With
I don’t know her name
July 07, 2020
Inconsistent and misleading information throughout There was an extreme lack of communication between sales associate and management. The car price on the website did not match the what the manager was There was an extreme lack of communication between sales associate and management. The car price on the website did not match the what the manager was charging us. When questioned about it the manager gave us defaulted answers and did not adequately answer the question. This was our first buying experience and it was confusing, misleading, and more importantly frustrating from beginning to end. The manager had left us outside for more than 30 minutes on a hot day to answer a question we had about the car and after waiting for the time, we went inside to see the manager was not looking for our answer but helping another customer. The car salesman was telling us one thing and the manager denied that being the right answer. This led us to thinking that we were in the wrong and that the information we provided was not right. I also called the corporate office to discuss my concerns and the overcharge of the car and never received a call back. The only reason for giving 2 stars was how amazing the financing department was. They were very patient and answered all of our questions making us feel confident in our decisions of purchase. More
by Anonymous
Employees Worked With
Mike Jones, Mark Nebo, Hezikiah Washington
July 04, 2020
Ease of purchase Knew which car I wanted before I came to the dealership. They made the purchase very easy and Dennis was a true gentleman. Would recommend the dealers Knew which car I wanted before I came to the dealership. They made the purchase very easy and Dennis was a true gentleman. Would recommend the dealership and Dennis to my friends and family. More
by exmdman
Employees Worked With
July 03, 2020
Not too happy. I've brought my vehicle in twice and it's still not fixed. Parts were ordered but was bad so it has to be reordered. still not fixed. Parts were ordered but was bad so it has to be reordered. More
by ANGIE.LEE725
Employees Worked With
I don't know, my husband brought it in
July 03, 2020
Had a great experience with antwerpen, they didn't have the exact Jeep I wanted in stock but were able to locate it quickly and have it there the next day. the exact Jeep I wanted in stock but were able to locate it quickly and have it there the next day. More
by TWHITE27
July 02, 2020
Dennis was awesome made sure I was good and took care of everything that I need or questions that I had. He did great. Highly recommended everything that I need or questions that I had. He did great. Highly recommended More
by DIGGSGEMINI527
Employees Worked With
June 26, 2020
Cahrles was very pleasant and extremely patient and had such a wonderful personality. I was extremely pleased with his costumer services. I will definitely be referring him to my family and friends. such a wonderful personality. I was extremely pleased with his costumer services. I will definitely be referring him to my family and friends. More
by Elaine Terry
Employees Worked With
June 17, 2020
Charles Green answered all my questions, even on his day off! (and I had lots of questions!!!!) I was actually deciding between a few similar vehicles and was so impressed with Charles, and his dedication t off! (and I had lots of questions!!!!) I was actually deciding between a few similar vehicles and was so impressed with Charles, and his dedication to keeping in touch and answering my questions, that we went with him, and Antwerpen! We are thrilled to have another Jeep in the family! More
by annedeeconway
Employees Worked With
Charles Green
January 09, 2020
Adam C. and Mike W. made my dream come true!!! Adam Crawford along with Mike Williamson and Jeff Webber put me in my dream vehicle. I am beyond happy with my new Jeep Gladiator. The team was courte Adam Crawford along with Mike Williamson and Jeff Webber put me in my dream vehicle. I am beyond happy with my new Jeep Gladiator. The team was courteous, kind and very professional. They were also extremely diligent in getting me in my dream vehicle. I would highly recommend Antwerpen Jeep to everyone. Go see them and get into your dream vehicle. More
by MrsnMrs
Employees Worked With
Mike Williamson (5 stars), Adam Crawford, Jeffrey Webber
