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Antwerpen Chrysler Jeep Dodge Ram
Baltimore, MD
2,447 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,447 reviews
December 04, 2018
Excellent Service Charles is the man on the job. My husband and I purchased two cars. Charles completed all the necessary work prior to our appointment. He managed to g Charles is the man on the job. My husband and I purchased two cars. Charles completed all the necessary work prior to our appointment. He managed to get the deal done with a successful payment plan and rate. More
by mynie55
Employees Worked With
November 27, 2018
Almost Perfect Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience More
by wland82
Employees Worked With
Maurice Mitchell Jr, Brenda Mathes, Rose Carr
November 27, 2018
Most incompetent staff ever! Bought a vehicle from the dealership a while back. The sale went fine and my vehicle was running OK for a while. Took it in for it scheduled maintena Bought a vehicle from the dealership a while back. The sale went fine and my vehicle was running OK for a while. Took it in for it scheduled maintenance and oil changes and had some hiccups with the transmission but it was covered under warranty. Then one day my vehicle needed a major overhaul while under warranty and it took forever (more than 2months) to get repaired. This place would not have done anything and would have left my vehicle to sit for ages had I not complained. The mechanics show no interest in solving their customer’s problems. Auto maintenance is obviously a huge cash cow for them and that’s all they care about. No way would I ever go near this dealership again and as soon as my vehicle’s warranty is up I am selling it! More
by Treesnthebreeze83
Employees Worked With
November 10, 2018
Everything went easy and smooth Nathan is a great sales person. He did everything possible to find the car that I was looking for. He also was very nice and polite. Nathan is a great sales person. He did everything possible to find the car that I was looking for. He also was very nice and polite. More
by Maria
Employees Worked With
Jessica, Nathan Taylor
October 31, 2018
Best car buying experience ever I started my vehicle search online...found a Jeep that I wanted to test drive...From the test drive to driving out of the dealership in my new Jeep, t I started my vehicle search online...found a Jeep that I wanted to test drive...From the test drive to driving out of the dealership in my new Jeep, the entire process was first rate at Antwerpen Chrysler Jeep. Thanks Joel, Maurice, and Tom, and all the other hard working people that make car buying possible! More
by Jeepabc
Employees Worked With
Mr. Joel Williamson, Tom in Finance, Maurice Mitchell Jr
October 26, 2018
Great Vehicle Service The entire process from making the appointment to driving away after the service could not have gone better. The entire staff was welcoming. The serv The entire process from making the appointment to driving away after the service could not have gone better. The entire staff was welcoming. The service was completed when promised. The waiting area was comfortable. I highly recommend Antwerpen Chrysler Jeep. More
by Dave P.
Employees Worked With
Jennifer and Joe in service
October 24, 2018
New car sales Good I enjoyed the experience however the. Process was long as a result of the power kept going out. I would recommend someone else good bye Good I enjoyed the experience however the. Process was long as a result of the power kept going out. I would recommend someone else good bye More
by Elaine j28
Employees Worked With
Justin King, Maurice Mitchell Jr, Brenda Mathes
October 23, 2018
Easy breezy Nathan got us done quick! The process was quick and easy. I was able to drive away same day! Nathan was also very nice and understanding. He asked al Nathan got us done quick! The process was quick and easy. I was able to drive away same day! Nathan was also very nice and understanding. He asked alot a questions to make sure he put me in the right car! I had a great experience and will recommend my family and friends! More
by Chezmarie
Employees Worked With
Nathan Taylor
October 15, 2018
"Wonderful" The service rep Jennifer, was kind and courteous. She even got another assistant to help me figure out how to use the internal vacuum in my van. The service rep Jennifer, was kind and courteous. She even got another assistant to help me figure out how to use the internal vacuum in my van. More
by Will123
Employees Worked With
Jennifer
October 11, 2018
No pressure, easy experience Rose was great - there was no pressure or hard sales push. They worked with me on the price, matched the CarMax offer I had and the whole process was Rose was great - there was no pressure or hard sales push. They worked with me on the price, matched the CarMax offer I had and the whole process was a breeze. More
by Payton34
Employees Worked With
Rose Carr
