Antwerpen Chrysler Jeep Dodge Ram

great experience everyone very professional i have bought many cars and trucks but this is by far the best dealership ive experienced nice enviroment sales manager was wonderful directed me to t i have bought many cars and trucks but this is by far the best dealership ive experienced nice enviroment sales manager was wonderful directed me to the right people and i love my jeep i will definitely be reccomending to family and friends and i was pretty much in and out ....fast service More

Awesome I gave this rating because my sales person was awesome he help me get the car I wanted and he was very knowledgeable about the buying process and he h I gave this rating because my sales person was awesome he help me get the car I wanted and he was very knowledgeable about the buying process and he had didn’t do anything with out my knowledge and for that I’m very satisfied. More

Best car buying ever. I would like to give a big Thank You to Denard Carey, Heather Sanders, and Maurice Mitchell. Your willingness to negotiate with me via phone and email I would like to give a big Thank You to Denard Carey, Heather Sanders, and Maurice Mitchell. Your willingness to negotiate with me via phone and email was just wonderful. I have a 9 year old daughter who is high functioning autistic and ADHD and I have a 4 year old son who is, well, your typical 4 year old boy. The thought of dragging them to a dealership to go through the hours of negotiating, test driving, and paperwork made me very nervous. You were willing to get as much done as possible done without us having to be in the dealership. This really helped reduce our anxiety about buying a car. This was the quickest and smoothest car sale I have ever done and no added sales pressure. The kids play room was a nice surprise too. I received a great car at a great price! Keep up the great work! More

Great Service Wendi Martin my service advisor is always very helpful. She's been my go to person for service! Also she's got be out of a few binds with my DIY proje Wendi Martin my service advisor is always very helpful. She's been my go to person for service! Also she's got be out of a few binds with my DIY projects. More

Great Save on the Rebound Brought my leased 2015 Jeep Wrangler in to replace rear window panel that was torn. Phone rep had incorrectly indicated same day repair. At service p Brought my leased 2015 Jeep Wrangler in to replace rear window panel that was torn. Phone rep had incorrectly indicated same day repair. At service point, indication was part was unavailable. Possible roof replacement. Customer service manager Danny saved the day on multiple levels. 1. Defused the pending rage episode that was percolating. 2. Got oil change done while I waited. 3. ordered the window panel for Saturday delivery. 4. Offered options to pickup part and install Sturday AM, or if I could wait would install part. 5. I was in around 8:10 Am, Danny Approached me, service writer got the part, I was out and on the road by 8:30 AM. As I'll be buying, a vehicle in May-June range, this was a big Save and feather in the cap for Antwerpen. More

Awesome New Jeep Charles was great to work with while picking out my new Jeep. The selection of Jeeps were great and I found the perfect one that fit my requirements. Charles was great to work with while picking out my new Jeep. The selection of Jeeps were great and I found the perfect one that fit my requirements. More

Poor service on my Jeep 2-24-18 My jeep lease needed it's last oil change and I had a nail in my tire and needed my tire fixed. Oil was changed but tire was not fixable so I purchas My jeep lease needed it's last oil change and I had a nail in my tire and needed my tire fixed. Oil was changed but tire was not fixable so I purchased a new tire. Hour and a half later I was on the way home I noticed my jeep driving different and a pop up on my message center saying my tires were mismatched warning lower performance. I stopped looked at the new tire it was the wrong size 225-60-17 instead of 225-65-17. Took the jeep back and explained to Solomon Harmon. Who said wrong size was put on because the correct size was not in stock. Wet roads unbalanced car I could have crashed with my wife and myself in the car. I was pissed and wanted no charge for the tire. If they did not have the correct size someone should have said something. Don't just send me out in a dangerous car. Mr Harmon was very apologetic when he found out what happened . Between Mr Harmon and Mr Josh Colwell since the right tire was not in stock the fix was to give me a low mileage 225-65-17 tire on the same kind of rim and I was ready to go in 30 minutes. Both Mr Harmon and Mr Colwell were very apologetic and did what was needed to solve the dangerous condition and the inconvenience Antwerpen's Service department put me in. I have had lack of training issues with Antwerpen Jeep before. Mr Harmon and Mr Colwell recognized a mistake had been made and did apologized for it and made it right that's more than I can say about my September 5th incident with Mr. Maurice Mitchell. Mr. Harmon and Mr. Colwell asked if I could return on Monday to receive a full refund. I returned Tuesday February 20, 2018 and received a full refund. Patrick H Boggs Jr More

Great Vehicle Service Experience My recent express service experience with Antwerpen's service department was outstanding from start to finish. I felt welcomed by everyone. I was kep My recent express service experience with Antwerpen's service department was outstanding from start to finish. I felt welcomed by everyone. I was kept informed about the status of my vehicle which was completed in the time promised. Thank you, Antwerpen! I highly recommend. More

Service Department It is comforting to know that there are dealerships out there that truly have Service Departments that have qualified Mechanics in their employment th It is comforting to know that there are dealerships out there that truly have Service Departments that have qualified Mechanics in their employment that give your vehicle honest service. I am a 2011 Jeep Sahara owner and love my Jeep and plan to hold on to it for as long as I can get great service for it. Your Service Department really provides that. I don't know who worked on my Jeep Sahara the other day but it's running like a Brand New Jeep, Solomon was the Service Agent who provided me service he nows who worked on my Jeep. After having and driving a vehicle for years you really get to know your vehicle and when there's something wrong going on with it. Thanks again for the great service. Linwood Bullock (Proud Jeep Owner) More

Jeep Grand Cherokee Cylinder Head Replacement I had selected Antwerpen Chrysler Jeep without prior knowledge of their services. I had my vehicle serviced for the same problem once before, at a di I had selected Antwerpen Chrysler Jeep without prior knowledge of their services. I had my vehicle serviced for the same problem once before, at a different location, and I was prepared to be disappointed again. Much to my surprise, the staff was very helpful and were able to fix my issue on the first diagnosis. The parts department put in their full effort to ensuring that they received my part as soon as it possibly could. Additionally, during the waiting process, I was informed of all progress and the plan/schedule moving forward. i was returned a clean, working vehicle, and would definitely recommend Antwerpen Chrysler Jeep to anyone. A special thank you to my service associate Wendi Martin, and the service manager Charlie. More