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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.5
2,449 Reviews
Call Dealership (410) 788-2973

6440 Baltimore National Pike

Baltimore, MD

21228

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2,449 Reviews of Antwerpen Chrysler Jeep Dodge Ram

January 14, 2023

Everyone at this dealership was pleasant. The salesman was very patient and helpful. He made sure I got what I wanted and stayed within my budget. More

by BEAUTYISMATH
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Johnson, Ellie Onrubia
Report | Print
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. We hope you have a great day!

January 14, 2023

Was provided false information over the phone that created a two and a half hour wait when I arrived, terrible customer service! More

by Vicd122014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Shreve
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Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

Jan 19, 2023 -

Vicd122014 responded

No one came and got me when my vehicle was complete either. I had to keep asking. On top of providing false information over the phone that created a two and a half hour wait when I arrived, terrible customer service!

January 13, 2023

Never ever again will I bring my vehicle to this establishment. Poor service. Never Again More

by LATASHAHULL26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Shreve
Report | Print
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 788-2973 to discuss this further.

January 13, 2023

This dealer gives great service and the staff is very friendly! Always in and out in less than two hours. More

by Goddess Goode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Morse
Report | Print
Jan 18, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 12, 2023

In and out even when it’s busy and eta is giving to be on the longer side More

by derekrsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Mike Shreve
Report | Print
Jan 18, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 09, 2023

Not taking care of me just bought car haveing problems not given me good service More

by JJOHNSON3117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Lonas
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Jan 12, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please contact us at (410) 788-2973 so we can understand your situation better in order to try and turn your experience around. Thank you, Antwerpen Chrysler Jeep Dodge Ram

January 07, 2023

They seemed to do everything they Said they would. . and the price was very good. Everyone was very friendly and they took care with my truck. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
Report | Print
Jan 07, 2023 -

Bryan responded

Everything is correct and I was happy with my service.

January 07, 2023

Look here I was not please with this service , I've bought my jeep from you all 5 years ago, and I had a bad experience then and now I had a problem with it after buying the Mopar protection plan and More

by Gerald Watson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Jones, Sean Lonas, Sean Lonas
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Jan 09, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Gerald, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (410) 788-2973 to speak to our manager directly.

January 07, 2023

Keep your car too long do not give out loaner car especially when they have your car more than 4 weeks that leads in 2 months and when you come to pick your car back up they they give you your car ga More

by WILMA.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Brown
Report | Print
Jan 08, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

Jan 10, 2023 -

WILMA.DAVIS responded

I will call you by Thursday of this week .

January 07, 2023

Came in for a loss of motion recall on my Wrangler 4xe and left with the CEL on. Brought it back and after five business days, it wasn't fixed. More

by tcarter4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who was assigned to me.
Report | Print
Jan 09, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (410) 788-2973 to speak to our manager directly.

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