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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.6
2,456 Reviews

6440 Baltimore National Pike

Baltimore, MD

21228

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2,456 Reviews of Antwerpen Chrysler Jeep Dodge Ram

January 20, 2023

No long wait kept us posted on our purchase not a long wait very polite More

by cliffb0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Peters, Charles Green, Admin Admin, Maurice Mitchell Jr, Angel Cooper, Jennifer Brown, Tamika Crawford
Jan 23, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

Was told vehicle used semi-synthetic in oil-change. Quoted price for semi-synthetic. System showed semi-synthetic used in previous oil changes here. Picked up vehicle when finished and they used Synthe More

by bigsyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Lonas, Mike Shreve
Jan 23, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please contact us at (410) 788-2973 to discuss this further.

January 19, 2023

I used the night drop, leaving my 2014 Grand Caravan at the dealer the night before service. I didn’t have an appointment which never seems to be an issue. I was having transmission fluid and filter change More

by robine71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, I assume is Mike S, Mike Shreve
Jan 23, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2023

Overall no real complaints with the service provided other than their appointment scheduling system. What is the purpose of scheduling an appointment only to be told there is going to be a 5 hour wait? More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 17, 2023

The dealership was clean, inviting, and well maintained. The staff was quick to assist you with your vehicle needs. More

by stancros32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. We hope you have a great day!

January 17, 2023

When ever coming to this dealership I'm always treated with respect and dignity. I'm always pleased with the work performed on my vehicle and never have a complaint More

by Preacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Green, Jennifer Brown
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 17, 2023

2 truck i have brought from them great service and great customer service thank u More

by Harvey Harvey 29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamika Crawford
Jan 18, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Harvey, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 14, 2023

Was provided false information over the phone that created a two and a half hour wait when I arrived, terrible customer service! More

by Vicd122014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Shreve
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

Jan 19, 2023 -

Vicd122014 responded

No one came and got me when my vehicle was complete either. I had to keep asking. On top of providing false information over the phone that created a two and a half hour wait when I arrived, terrible customer service!

January 14, 2023

Everyone at this dealership was pleasant. The salesman was very patient and helpful. He made sure I got what I wanted and stayed within my budget. More

by BEAUTYISMATH
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Johnson, Ellie Onrubia
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. We hope you have a great day!

January 13, 2023

Never ever again will I bring my vehicle to this establishment. Poor service. Never Again More

by LATASHAHULL26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Shreve
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 788-2973 to discuss this further.

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