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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.6
2,456 Reviews

6440 Baltimore National Pike

Baltimore, MD

21228

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2,456 Reviews of Antwerpen Chrysler Jeep Dodge Ram

February 01, 2023

I’ll never go back bc you tried to rip me off. A 5500$ quote. I had done for 2500$ and even more was done than you were offering. I was told they never even looked at the jeep just tan code and p More

by JAMICASTILLO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Feb 03, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Jamicastillo, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 788-2973. We look forward to hearing from you.

January 31, 2023

We had a very positive experience at Antwerpen. The sales people worked with us to find a price and rate that was within our budget. We felt welcomed and respected at the dealership. We would buy f More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Mike Jones, Angel Cooper, Adam Romero
Feb 03, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Andrew, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2023

Brought 2022 Jeep vehicle in for a recall. Service was completed on time. Customer service was attentive and professional. More

by terry.custer1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas, Mike Shreve
Feb 03, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2023

My vehicle was not repaired I have been there several times and still not working More

by MURPHYJESSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Feb 03, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you have any further questions, please give us a call. We're always happy to help! Take care!

January 28, 2023

Everyone I interacted with was so kind and patient. Answered all of my questions. I had issues with another dealership, and brought those same problems to Antwerpen and they took great care of me and m More

by Sara C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 31, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2023

I paid 1700 dollars to get me lly Jeep repaired and now the engine light is on 30 days later. xxxx shame too. The service guys, Ryan and Team, were excellent besides this minor issue I am having now. Someo More

by fifty4pubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Morse
Feb 03, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (410) 788-2973 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 27, 2023

Friendly Environment. ...Everyone Was Very Pleasant..Very Clean Environment..Everyone was very Knowledgeable Of Their Job. More

by mossdaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Green, Mike Jones, Angel Cooper
Jan 30, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 27, 2023

They figured out what the problem was with my truck. The service manager Sean was very honest with me, and I trusted him to do a good job, and he did. More

by skmillersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Jan 30, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 26, 2023

In the times I have taken my car there the reception and service was more than excellent and honest and much appreciated. More

by Johnnphyllis855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jan 26, 2023 -

Johnnphyllis855 responded

Yes that is my response to your survey.

Jan 28, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you so much for your positive comments about Antwerpen Chrysler Jeep Dodge Ram! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Staff that does not care. Technically poor to diagnose the issue. Takes a long time (2 weeks) to diagnose an issue which the other dealer did in less than 8 hours. If one a More

by colonel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t want to point fingers by using names. Management should take the responsibilty
Jan 28, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Colonel, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (410) 788-2973 to speak to our manager directly.

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