Antwerpen Toyota

I talked to Bonnie Houck about different models and pricing and she was very helpful and friendly with me. Her friendliness will go a long way in helping me make my decision about a new car. pricing and she was very helpful and friendly with me. Her friendliness will go a long way in helping me make my decision about a new car. Sam Miller More

My wife and I made an appointment to test drive new Sienna's. Everyone that we encountered was incredibly friendly and we found a vehicle that we were successfully talked into purchasing. Our Sales r Sienna's. Everyone that we encountered was incredibly friendly and we found a vehicle that we were successfully talked into purchasing. Our Sales representative was Marvin. I put Marvin through the ringer however in the end we got a great price and the dealership went above and beyond to help us out to make the deal work. Every promise that was made was kept right down to the giant yellow balloon I wanted for my 2 year old. We have left with our new Sienna not only happy but as return Customers. Thank you Marvin and thank you Antwerpin Staff. More

I purchased my new Sienna from Antwerpen Toyota and had it shipped to me in Louisiana. That's how good the price was! I came across the listing via an internet search and submitted a online request for m it shipped to me in Louisiana. That's how good the price was! I came across the listing via an internet search and submitted a online request for more information. Rafael responded right away and was able to answer all my questions and confirm the features on the vehicle. He was great throughout the entire process and really eased my concerns, as I was a little nervous buying a car sight unseen. A family member that lived in the area set up a test drive with Rafael and checked the vehicle out for us. Rafael even brought the car around to the front of the dealership to save time, which I really appreciated since my brother-in-law was on his way home from work and he had four little ones waiting on him! The finance department overnight-ed the documents to us and even included a prepaid, self-addressed return envelope to make the process as easy as possible. Rafael made sure the car was detailed and oversaw the auto carrier pick up for me as well. It arrived today - super clean and with a full tank of gas! It was a simple, hassle free process from beginning to end. More

Experience with Pierre was perfect! Service provided by Bonnie has been exceptionally great. We will definitely return in the future for help if needed. I highly recommend Antwerpen Toyota in Clarksville!! Bonnie has been exceptionally great. We will definitely return in the future for help if needed. I highly recommend Antwerpen Toyota in Clarksville!! More

Dealt with a few people but remember Bonnie Houck's name. She was the best! Best attitude, always smiling, informative, THE BEST! Wouldn't buy another car anywhere else! Everyone at Antwerpen is great and I She was the best! Best attitude, always smiling, informative, THE BEST! Wouldn't buy another car anywhere else! Everyone at Antwerpen is great and I love my car! More

I am starting the process for purchasing my first car and Ms Houck was quite helpful in answering many of my questions. I want to be prepared in every way possible when I make my decision and she's got a sp Ms Houck was quite helpful in answering many of my questions. I want to be prepared in every way possible when I make my decision and she's got a special way about her that had me at ease immediately. I do recommend highly this dealership. It's nice to be able to go car shopping and get clear, concise answers.. plus patience!!! More

I would just like to say, you couldn't ask for a better person to deal with. A great pleasure to talk to and very helpful. Met her in person and she is the sweetest person and very willing to help. Putting person to deal with. A great pleasure to talk to and very helpful. Met her in person and she is the sweetest person and very willing to help. Putting the customer first. More

I kept going back to Toyota bc of the Lifetime Oil Change. The last two times at exactly one hour I would go back to the service counter and ask for the status. My service advisor would then come out Change. The last two times at exactly one hour I would go back to the service counter and ask for the status. My service advisor would then come out and say: "I was just getting the paperwork ready" It took them an hour to figure out the air filter was dirty?!?! I complained the last trip and made the appt for my last oil change. During the last visit I was told the both front lower control arms and the spark plugs needed to be replaced. I JUST replaced spark plugs somewhere else. I didn't trust the opinion for the control arms to be replaced, especially that I was quoted $2500. Went for a 2nd opinion after I was told I would be putting my children in danger - nothing needed to be done!! I DO NOT recommend Toyota in Clarksville, MD for any repairs. I will not be going back! More

I did my research on line, and got price quotes from local dealers they all came in about the same. I had picked out my car interior and exterior and the dealership gave me a price for the vehicle told local dealers they all came in about the same. I had picked out my car interior and exterior and the dealership gave me a price for the vehicle told me that my selection was not on the lot and would be there in two days. A week later the car had not arrived and I went back to the dealership. I was then told by the sales manager that the car would be there in an additional 7 days. And that taxes and Tags would be covered by my trade in. When the trade in came back from appraisal they were only giving me $500 for the car, Kelly blue book had "Fair" their lowest rating which my car is, at 200 above that and private sale at 2100, This is the car I drive 75 miles a day to work and back it runs well, no interior damage, and scrapes from parking garage. I am looking for a car because after 200K and 8 years I am wanting something new. When the 7 days passed I got a call saying the car was not there yet and they would keep me informed. They had originally given me a VIN number and told me the car was at a dealership 30 miles away. I was upset and told them I would be writing this review. The sales manager called me back told me they were canceling the sale as I was obviously dissatisfied with their service and he didn't want to get a low rating as it would effect his bonus and performance appraisal. I have not gotten written confirmation of the sale cancellation or refund of my deposit. More

By far one of the sleaziest dealerships in the Auto Park in Clarksville. First time I went to go test drive a Prius, Willie Cole didn't know the parking brake was on in the vehicle--left a poor taste in my in Clarksville. First time I went to go test drive a Prius, Willie Cole didn't know the parking brake was on in the vehicle--left a poor taste in my mouth. He obviously didn't want the sale if he wasn't even willing to take the time and look at a vehicle with me. The second time, I made an appointment to see Marvin Williams, who passed me off to Ola Lawoyin. Fine. I went to go look at another Prius with a trade-in. They lowballed me (below Galves and Manheim) for a vehicle that is in IMMACULATE condition with low-mileage. The Prius they wanted to sell me was driven by their GM as a demo. Yet they were still selling it with 1300 miles on the vehicle as "new" at a very high premium. AVOID AVOID AVOID AVOID AVOID. AT ALL COSTS. It doesn't get any worse than Antwerpen Toyota. More