Appel Ford

Rated a fair, as the owner of the dealership happened to be out front when I pulled in and introduced himself and took me to the salesman. Otherwise 1* I had emailed the salesman and told him a used and ne be out front when I pulled in and introduced himself and took me to the salesman. Otherwise 1* I had emailed the salesman and told him a used and new Santa Cruz was my interest and made an appointment for this morning. The salesman obviously had not read my email(s) or prepared for my visit. On the new one, I had voiced my concern with the interior prior to visiting and the did send me a video and pics. Upon seeing the interior, decided not for me. On the used one, asked where it was located, he said he would go check. Car was sold. Made excuse later that it sold last night and they are a big dealership (laughable, town has maybe 20,000 people).......and you did not check when you knew I was driving an hour!! Dealership might be okay, salesman I dealt with not so much. More

Was not just about the sale. I receive great attention prior to the sale. A lot of communication before the sale. The sales was NOT a high pressure sale. Very refreshing! The pap I receive great attention prior to the sale. A lot of communication before the sale. The sales was NOT a high pressure sale. Very refreshing! The paperwork process was not aggressive on their part, which I appreciated. After the sale, the communication continued. Phone calls and text were made. Thank you Buck for all that you did for us!!! More

On time with the items for the car Sam has been incredibly helpful with all the matters concerning my car towing and rental along with fixing the oil pump that was a total recall As a customer I incredibly helpful with all the matters concerning my car towing and rental along with fixing the oil pump that was a total recall As a customer I recommend Sam to get rewarded and as soon I need a new vehicle I will visit Ford Appel Brenham Texas More

Jony Benítez at Appel Ford in Brenham, TX helped me find my dream truck! I’d recommend anyone to buy a vehicle from him! my dream truck! I’d recommend anyone to buy a vehicle from him! More

Had great experience with the team. Got a ranger raptor and very smooth / fair pricing. Looking forward for continued business.. thanks to Blake, Patrick and Will. Tc guys enjoying the Got a ranger raptor and very smooth / fair pricing. Looking forward for continued business.. thanks to Blake, Patrick and Will. Tc guys enjoying the truck. More

Very classy looking and very nice people to work with. Enjoyed my visit with Jony! Enjoyed my visit with Jony! More

Buck Williams gave us a very thorough explanation of Expedition features. Worked very well with us without the pressure we have experienced from past salesman. Very nice man and a very pleasant experien Expedition features. Worked very well with us without the pressure we have experienced from past salesman. Very nice man and a very pleasant experience. More

I got my oil changed on my F250 and I like the customer service and I had no problems service and I had no problems More

Great customer service. Friendly staff. They put the customer first! Highly recommended them to others. Friendly staff. They put the customer first! Highly recommended them to others. More

Thank you to JD (John Decuir) for the prompt service for my 2018 F450. And even better, the part was covered under warranty. The truck was serviced and picked up on the same day and he was sure to call wh my 2018 F450. And even better, the part was covered under warranty. The truck was serviced and picked up on the same day and he was sure to call when the problem had been diagnosed. More