Appel Ford

excellent service at Apple Ford Mercury AppleValley We were treated very well in our search for a new vehicle, when we changed our minds at one point we received courtesy and understanding. I would HIG We were treated very well in our search for a new vehicle, when we changed our minds at one point we received courtesy and understanding. I would HIGHLY recommend this dealership to anyone! Pat F, Woodbury More

Standard Service Appointment I made an appointment one week in advance to get an oil change and a recall notice for a block heater addressed. I was asked to show up at 7 AM, whic I made an appointment one week in advance to get an oil change and a recall notice for a block heater addressed. I was asked to show up at 7 AM, which I did. The oil change took 2-1/2 hours and they didn't have the part required to handle the recall on my block heater. I don't live in Brenham, so now I have to make another appointment to go back to have the rest of the work done that wasn't completed while I sat in the waiting room for 2-1/2 hours. More

Happy customer I am very pleased with my service starting with the service representative who is very pleasant to work with and the service and attention to detail i I am very pleased with my service starting with the service representative who is very pleasant to work with and the service and attention to detail in regards to the warranty work More

Amazing , By far the best dealership I have ever dealt with Sam and Richard were unbelievable to deal with what a great organization you have in the future I , By far the best dealership I have ever dealt with Sam and Richard were unbelievable to deal with what a great organization you have in the future I will buy all of my vehicles from you I have never owned a Ford before now and was extremely down on Ford with the dealer I Purchased mine through but now those two Individuals have made me a believer in purchasing the Ford product I want to thank you very much for your support and what you have done for me More

Amazing! Buck and the team at Apple Ford and Hyundai of Brenham went above and beyond making my car buying experience a simple and pleasant experience! Buck and the team at Apple Ford and Hyundai of Brenham went above and beyond making my car buying experience a simple and pleasant experience! More

Prompt, Courteous, Professional The gentleman who helped me was Chris. He was very prompt in addressing my situation and professionally courteous in solving my problem. He had to o The gentleman who helped me was Chris. He was very prompt in addressing my situation and professionally courteous in solving my problem. He had to order a part for my '17 Explorer, & it came in the next day. Since it was a simple fix, he asked me to come in at my convenience. He had the part installed & me back on the road in less than 15 minutes. No other dealership has ever been that attentive & reasonable in addressing my issues! More

F350 transmission repair Mary did an outstanding job getting my truck fixed after being stranded out of town and got me a loaner car. For next day repair need my people like Mary did an outstanding job getting my truck fixed after being stranded out of town and got me a loaner car. For next day repair need my people like her More

I think sales is ok, service always leaves something not fin Been there several times and I always have to go back because something is not right. Auto start, headlights don't come on, they mess with the trucks Been there several times and I always have to go back because something is not right. Auto start, headlights don't come on, they mess with the trucks settings, but don't make sure they turn them back on. Service department staff is very nice, just everyone is not on the same page. More

Amazing I had the best experience with purchasing my 2019 Ford Edge. I first tried to do a trade, but my car was to upside down. So I asked my salesman Kevin I had the best experience with purchasing my 2019 Ford Edge. I first tried to do a trade, but my car was to upside down. So I asked my salesman Kevin Tran, to see if I could just try am purchase without a trade. Frank. Zach,and Kevin went above and beyond to get me into a new car. Frank was outstanding, not only did he get me into a nice vehicle, but the rate,and monthly payments were way in my price range. I am truly blessed to have had such an extraordinary group of professional men to working on my side. Words alone can not express how grateful I am, and everyone treated me with such care, and respect. I will definitely share my experience with everyone I come in contact with. Hat's off to Frank, Zach, and Kevin. God bless you all and the entire Apple Ford Team. Melissa Obi More

Buying a 2019 Ford F-150. I feel that I dealt with an excellent salesperson. (Jony Benitez) There was no pressure to buy. There was only assistance as to what I wanted in a veh I feel that I dealt with an excellent salesperson. (Jony Benitez) There was no pressure to buy. There was only assistance as to what I wanted in a vehicle. After making my decision the sales team made the transaction very simple. More