Appel Ford

I am very disappointed in the service I received. I put my 1999 F 350 in for a complete Brake repair. My ABS light was on and my brake line to the left rear was broken. The tech replaced brake lines brake my 1999 F 350 in for a complete Brake repair. My ABS light was on and my brake line to the left rear was broken. The tech replaced brake lines brake rotors and pads, also replaced pump that I provided. The vehicle was returned with ABS light still on, and brake pedal soft. I am able to stop safely, but just feel a little soft and ABS light still on. I returned this morning and was told the ABS light was probably a sensor and would not have been part of the original complaint. yet post inspection states brakes are all Ok. And they found a leak in the DEGAS bottle, but not ABS light. I still haven't found the leak in the bottle. I chose not to allow them to further do any repairs as i felt if they think the ABS is not part of the brake repair, then I need to find a shop who can diagnose and REPAIR a COMPLETE BRAKE SYSTEM. More

Buck keeps his word. We negotiated the deal over the phone. He held the car for me and had it ready for when I showed up. Process was quick and the business manager was forthcoming. phone. He held the car for me and had it ready for when I showed up. Process was quick and the business manager was forthcoming. More

We are pleased with the service at Appel Ford. Mary Gaitan always keeps us well informed with the status of the repairs to our truck. Gaitan always keeps us well informed with the status of the repairs to our truck. More

Excellent service and family friendly atmosphere!! Treated with Respect and no Big City pricing like many of the other dealerships in the surrounding areas Nothing like like !!! Treated with Respect and no Big City pricing like many of the other dealerships in the surrounding areas Nothing like like !!! More

Good Salesman 👍🏽... He is not only professional but also very patient in answering buyer's questions. Although it took the Finance Division a bit longer than we expected to complete the sales process, also very patient in answering buyer's questions. Although it took the Finance Division a bit longer than we expected to complete the sales process, but the overall car buying experience was good and professional. More

Super satisfied easy people to work with they try to accommodate you anyway they can I will not have no problem going back there again and buying another vehicle accommodate you anyway they can I will not have no problem going back there again and buying another vehicle More

Blake Sander is a great salesman. He provided me with an out-the-door quote within minutes of my request. After a brief email and phone exchange, I found myself driving to Brenham. Once I arrived at the dea out-the-door quote within minutes of my request. After a brief email and phone exchange, I found myself driving to Brenham. Once I arrived at the dealership, my buying experience was quick and painless. I got the truck I wanted for a fair price and there was no hassle. More

Service is also prompt and thorough. Everyone I’ve had contact with at Appel Ford in Brenham has been friendly and helpful. Hope the owner and management continue to provide this excellent customer contact with at Appel Ford in Brenham has been friendly and helpful. Hope the owner and management continue to provide this excellent customer service experience. More

Great service here. Timely, professional. Happy to call this my favorite place to have my rv serviced. Only one little problem the last time I went in for an oil change. Someone touched my leather seat wit this my favorite place to have my rv serviced. Only one little problem the last time I went in for an oil change. Someone touched my leather seat with greasy hands. Other than that, I'm happy. More

Everyone was very helpful and knowledgeable. My salesman, Blake worked very hard to make sure everything was done as quickly as possible. I saw him trotting from place to place. I will recommend him to anyon Blake worked very hard to make sure everything was done as quickly as possible. I saw him trotting from place to place. I will recommend him to anyone. More