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Appel Ford - Service Center

Brenham, TX

4.6
62 Reviews

62 Reviews of Appel Ford - Service Center

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February 11, 2021

Service was accomplished on time and correctly. Appointment time was kept and representative was knowledgeable about the issue with my vehicle and had correct parts on hand More

by arschultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
February 04, 2021

Always super friendly customer service!!I had my truck Always super friendly customer service!! I had my truck back after 1 day. All of the required services were completed as agreed. Appel Ford is the ab More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service Desk Gentleman
January 02, 2021

I have used Apple Ford several times and have never been disappointed. The customer service is exceptional, work is on point. They aim to please. More

by earleneleverett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Mary
December 16, 2020

Great job and excellent customer service ! I highly recommend , the manager Richard was super helpful and the guys at front desk the same plus super good Mecanic. More

by Lepimancebo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard manager
October 26, 2020

Not very happy with the service done on my 2013 escape and was giving a different price when work was complete also left message for the service manager and still haven’t received a call back yet so I wil More

by jb191534
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mary
August 05, 2020

These folks are great they are always very friendly and helpful. They have helped me before. Service is good and prompt. Waiting room could use some more offerings. Thanks More

by sandridgemichael
Recommend Dealer
Yes
Employees Worked With
Maria and Sam
July 10, 2020

I made an appt for my 50,000 mile check up. It was great. No problem. Mary called to give me some options as to what my car needed. Everything was done. No surprises. 😁 More

by shjustus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary!!!
June 18, 2020

Best Ford dealer I’ve encountered in my 65 years. Maria is the Queen of service. Can’t say enough good about this place. Top flight. More

by Eddie
Recommend Dealer
Yes
Employees Worked With
Maria
April 05, 2020

I took my truck to Apple for warranty work. I didn’t by my truck here but was treated like I did. Excellent customer service. I will by my next truck here. More

by Calvin Hendrickson
Recommend Dealer
Yes
Employees Worked With
Service Manager
March 21, 2020

Service was handled timely. Very friendly staff.would definitely recommend for all ford and lincoln service needs. Scheduled my appt and got my car done same day. More

by Iraqifreedomvet04
Recommend Dealer
Yes
Employees Worked With
Mary and Sam
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