Let me explain why I gave them just one star. It was because they made the buying process fairly easy. That's the only good thing. They are lacking the other 4 stars because they were dishonest and I got screwed over BIG TIME.
I took a car out for a test drive and the brakes were squeaking. Tom, who ended up selling us the car told us that the brakes were squeaking because it had been sitting on the lot and the squeaking would go away.
Let me tell you, it did not go away. After 2 months we called him and told him that we were displeased primarily because they told us to contact them before leaving a negative review. He told us the most he could do was give a free brake check (which we can get anywhere). We lived and hour away so I decided to get it done here instead of driving all the way there for something I could get done for the same price in my hometown.
So we took it to a shop and they had told us there was an issue with the caliper and the rotor. Not to mention, we needed new brake pads and whoever sold the car to use had to have known that. Oh, I forgot to mention, the repairs costed us $900. We had a warranty for the car and of course that wasnt covered. So thanks Tom. You duped us.
I wish that was the only issue we ran into, but it wasn't. The salesman, Tom, told us there was only one key for the car. He said to call a dealer to get another and it would cost around $100 to get another. We loved the car at the time, so it was no big deal. We called three dealers. Each said to get the keys done, it started at $300. Fool me once, shame on you, fool me twice, shame on me.
Don't ever step foot in this place, it's clear that they just want your money. Once you drive off their lot, you're screwed and they DO NOT CARE. I'm telling you this because what they did to us was awful and cost us $1,200 ($900 + $300) within TWO MONTHS of having the car. These people are the most dishonest I've ever met. I highly recommend avoiding them at all costs, no matter what deals they have.