Apple Ford Apple Valley

We like dealing with Bob Patterson. He as well as the staff are very helpful. He as well as the staff are very helpful. More

RENEE GOT MY TRUCK ORDERED,STEVE WAS A AWESOME SALES PERSON!!!!!! IF IT WASNT FOR STEVE THE LAST TWO NEW CAR&TRUCK I WOULD HAV GONE ELSE WARE BECAUSE OF ANOTHER SALES PERSON!! THE RECALL WAS HANDLED AWE PERSON!!!!!! IF IT WASNT FOR STEVE THE LAST TWO NEW CAR&TRUCK I WOULD HAV GONE ELSE WARE BECAUSE OF ANOTHER SALES PERSON!! THE RECALL WAS HANDLED AWESOME BY ROSS AND THE ERST OF TH PEOPLE IN SERVICE!!!!!!!! THANKS MUCH. JIM R. More

They have a great team and stellar customer service! Literally the best place to buy a car! Literally the best place to buy a car! More

Professional, courteous staff, willing to help and the salesman stayed connected throughout the transaction. Great service! salesman stayed connected throughout the transaction. Great service! More

Good service, brought my fusion in on a Thursday morning and job was done on Saturday morning. Had hoped for a Friday pick up, but parts and volume of cars needing service on Friday, held it up. I've been and job was done on Saturday morning. Had hoped for a Friday pick up, but parts and volume of cars needing service on Friday, held it up. I've been coming to AVF since I purchased the vehicle 12 years ago. Thank you for taking good care of my car, I hope to be driving it for a long time yet. More

Very good service Got right in and was offered different options on my purchases. Good choices. options on my purchases. Good choices. More

Sales rep did a fine job, but this dealership is notorious for trying to take advantage of their customer. The finance guy Frank tries to force additional warranties and behaves unprofessional. Happ notorious for trying to take advantage of their customer. The finance guy Frank tries to force additional warranties and behaves unprofessional. Happy with my vehicle but will go elsewhere next time. More

Our experience in purchasing a new Escape PHEV was very positive. The salesman was knowledgeable on the features and help us make the decision on whether to buy or lease. We have purchased/leased 8 vehic positive. The salesman was knowledgeable on the features and help us make the decision on whether to buy or lease. We have purchased/leased 8 vehicles from AVF and have been satisfied with their sales and service. More

I had a 6:00 pm appointment to drop off my vehicle for a safety recall service. There were service doors noted as "Appointments" so I go up to one of those doors. I wait in my car, and then stand by my ca safety recall service. There were service doors noted as "Appointments" so I go up to one of those doors. I wait in my car, and then stand by my car, for over 15 minutes. Finally a person stops and tells me I am in wrong line for safety recall service. Meanwhile, a service person had randomly parked a vehicle behind me such that I couldn't back up so they had to find that person to get the key to move the vehicle. Go to another door that is supposed to open automatically when you drive up to it; it didn't. I go in and find someone to ask about the door. He said that door is locked at 6:00. So, they open the door to let me drive in. All total, it took over a half hour to just drop off my car. Once in, they took my information fairly quickly, and the work was done when promised, so that part of the process was fine. More

I had 2 bad experiences here. Seems like they pressure you into a car. I bought a Gold CPO 2020 Ford Fusion from them that they promised they would clean and “detail” the car befo Seems like they pressure you into a car. I bought a Gold CPO 2020 Ford Fusion from them that they promised they would clean and “detail” the car before they gave it to me. I noticed after getting the car they didn’t clean anything inside they just washed the outside. This the second car that i had to deal with them. More