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Apple Ford White Bear Lake
White Bear Lake, MN
1,309 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,309 reviews
December 07, 2021
My technician was very friendly and advised me on required maintenance needed. The customer waiting area was comfortable, had free coffee and breakfast bars available. I really appreciated the comp required maintenance needed. The customer waiting area was comfortable, had free coffee and breakfast bars available. I really appreciated the complimentary car wash. More
by Ladypurple47
Employees Worked With
Kirk Gilbertson
December 03, 2021
This dealership has a good service department. The service personnel explain what they need to do, about how long it takes, and provides you updates on progress. service personnel explain what they need to do, about how long it takes, and provides you updates on progress. More
by Michael
Employees Worked With
Stephen Minar, Sydney Thorp
December 02, 2021
Great dealership friendly people good atmosphere Richie in sales very knowledgeable very helpful great guy goes above and beyond would highly recommend AutoNation to friends and family enjoying my new used in sales very knowledgeable very helpful great guy goes above and beyond would highly recommend AutoNation to friends and family enjoying my new used truck thanks again 👍 More
by brikris14
Employees Worked With
Richie in sales Samantha and finance
November 30, 2021
Took longer to complete work on my truck for recall fix, estimate was 1 to 3 days. I took 5 days. Would of nice if they check to see if they had all the parts before they started. estimate was 1 to 3 days. I took 5 days. Would of nice if they check to see if they had all the parts before they started. More
by Wogie1
Employees Worked With
Sydney Thorp
