Apple Ford White Bear Lake

I bought my Ford F-150 From Tousley Ford in 2007, The dealership has been great to work with from the time of sale till now. Tousley Ford is the only place I've brought my truck for service from the time dealership has been great to work with from the time of sale till now. Tousley Ford is the only place I've brought my truck for service from the time it was new in 2007, and they do an outstanding job. I highly recomend this dealership for sales and service, They've earned my trust,and I will definately be purchasing my next vehical from them. Brian Kelly More

Good communication, work done as promised. I bring our two Fords to Tousley for servie and have always been satisfied. They provide free rentals when available. I bought both cars from Tousley and plan o two Fords to Tousley for servie and have always been satisfied. They provide free rentals when available. I bought both cars from Tousley and plan on buying my next car there. More

The few times that I have brought my car in to have something checked out on it I have received prompt, friendly and informative service from my service advisor and others involved in the smooth runnin something checked out on it I have received prompt, friendly and informative service from my service advisor and others involved in the smooth running of my vehicle. Thank you! More

The car buying experience was excellent at Tousley Ford. The salesman: Doug and Phil were extremely helpful and made buying a new a car a very pleasant experience. Anya, in financing, was very responsive a The salesman: Doug and Phil were extremely helpful and made buying a new a car a very pleasant experience. Anya, in financing, was very responsive and was very efficient at what she does. I had not bought a new car for over 20 years and was delighted the experience surpassed my expectations. I would highly recommend Tousley Ford. More

CINDY WAS VERY HELPFUL .SERVICE WAS GREAT.EVERYONE VERY HELPFUL.SCHUTTLE DRIVER WAS VERY PROMT AND VERY FREINDLY.GUEST AREA WAS VERY CLEAN AND THE PEOPLE VERY NICE. HELPFUL.SCHUTTLE DRIVER WAS VERY PROMT AND VERY FREINDLY.GUEST AREA WAS VERY CLEAN AND THE PEOPLE VERY NICE. More

Our salesman Dave Sawtelle at Tousley was very helpful in getting us the car we wanted. He was very friendly and responsive to our questions. Everyone we dealt with at Tousley was great! getting us the car we wanted. He was very friendly and responsive to our questions. Everyone we dealt with at Tousley was great! More

Good overall buying experience. No nonsense pricing on the new Ford Edge. Good follow up after the sale. Good to know they care about your purchase. the new Ford Edge. Good follow up after the sale. Good to know they care about your purchase. More

My buying experience at Tousley Ford far exceeded what I expected. Normally, a vehicle purchase is very stressful due to not only the costs, but the decisions that need to be made on the fly. Ryan Sicora an expected. Normally, a vehicle purchase is very stressful due to not only the costs, but the decisions that need to be made on the fly. Ryan Sicora and Sean Godson were outstanding in their helpfulness and making sure that I got precisely what I wanted, at a price I determined was one of the best available in the entire 5 state area. Tousley made clear every option, feature and choice I made. And it was very plainly explained to me, so that I never had one moment where I felt that uncomfortable sales pressure common at most dealerships. I had high expectations (read "one of those demanding customers"), and I wouldn't hesitate a moment to complain if I felt justified. The team at Tousley left me with absolutely NOTHING to feel negative about. I will follow up with Tousley for every purhase I ever make of a vehicle again, and I would never make that statement lightly. Finally, as many other reviewers here have mentioned, I am thrilled to be able to buy a vehicle from a manufacturer that was NOT a part of the infamous government bailout. Ford instead, decided to move forward confidently relying instead on product quality for consumer support. So I was not double billed for this vehicle, once on my taxes and once for the vehicle. The quality of the product is the best I have owned bar none. This is the first Ford in my family in over 40 years, and I am happy to now be a believer in the quality product they are building. It is also the first time ever that anyone in my family has ever bought through Tousley. I would STRONGLY urge any readers considering a new vehicle purchase to give the Tousley dealership a chance to demonstrate to you what it feels like to walk away from buying a vehicle being happy to have found a solid partner to deal with. It's a completely unique and positive feeling. More

I found Dan a very help full salesman and felt he was concerned about what I was looking for and helped me make sure I got what I wanted. He went every thing to make sure I got what I wanted and offered concerned about what I was looking for and helped me make sure I got what I wanted. He went every thing to make sure I got what I wanted and offered good sugestions that I have found very usefull. More

I stopped into Tousley with a hard to describe noise which I thought might a transmission or front wheel noise. After looking over and driving the truck the shop identified the problem as a rear differe which I thought might a transmission or front wheel noise. After looking over and driving the truck the shop identified the problem as a rear differential going bad on my 2010 4WD King Ranch. Because of the japan sunami, parts were slow in coming. My service manager stuck with the issue and contacted me when they arrived. I left the truck overnight and drove home with a no cost loaner vehicle. I picked up my truck the next day and it has been perfect ever since. More