Apple Ford White Bear Lake

Troy Robinson was very helpful and professional. I live Troy Robinson was very helpful and professional. I live eighty miles away from Tousley and he stayed late to wait for me. He took his time and expl Troy Robinson was very helpful and professional. I live eighty miles away from Tousley and he stayed late to wait for me. He took his time and explained the benefits of several different Ford cars and trucks, and helped me compare fuel efficiency. I drive hundreds of miles each week for work and he really helped me find the best vehicle for my needs. I will definately buy my next car at Tousley Ford. More

Mike Gerlach was exceptional as always. I have bought new and used cars from Tousley Ford for over twenty years. The team always work hard to find what you need if they do not have it in inventory and for t and used cars from Tousley Ford for over twenty years. The team always work hard to find what you need if they do not have it in inventory and for the best price. Tousley Ford also has a great service department. More

Alen Jepson was the best sales person that I have ever had. It was absolutely a no pressure sales process from start to finish. He took the time to explain the differences between models and helped me pi had. It was absolutely a no pressure sales process from start to finish. He took the time to explain the differences between models and helped me pick the right one for me. I recommend Tousley Ford and especially Alen to all my family and friends. More

Every employee I talked with had a very positive and friendly attitude and were willing and able to answer any questions. I think the car (Fusion) sold itself but I mostly appreciated that my salesman, friendly attitude and were willing and able to answer any questions. I think the car (Fusion) sold itself but I mostly appreciated that my salesman, Ryan Sicora, seemed to help me get the best deal possible. He let me make the decision of which car I wanted and helped me to buy it. I had a short list of cars; Camry, Sonata, Accord,and Fusion. The Fusion was not only the one my wife and I both liked but it had great safety ratings and was the best price. More

I bought a 2005 ford f150. the sales department was grate . drove truck for two days. found the rear differential was bad. they fixed it work find now. they could have did a better job with the initial insp . drove truck for two days. found the rear differential was bad. they fixed it work find now. they could have did a better job with the initial inspection before truck went on the lot. BUT in the end they made it right. im satisfied now. More

When I had my 2009 Escape in for the Quick Lane oil change service, the service team identified a slight transmission leak and recommended that I schedule a follow-up appointment. The Red Team diagnos change service, the service team identified a slight transmission leak and recommended that I schedule a follow-up appointment. The Red Team diagnosed the issue, special ordered a part, notified me when it arrived and performed the service in a in a timely, convenient manner. The customer experience was top-notch and all work was completed while my vehical was still under full warrenty. Top-notch people and top-notch service. More

I will never work with anyone besides Steve Sether as long as he is employed there! He is fantastic and fair. The first time I purchased a vehicle from him, I was nervous because I thought all car salesm long as he is employed there! He is fantastic and fair. The first time I purchased a vehicle from him, I was nervous because I thought all car salesman were phony. He is just the opposite and truly cares that you are happy and are getting the best deal. He doesn't want you to leave with buyers remorse. More

great people working here. Thank you for your service great people working here. Thank you for your service I have bought my last 2 cars from you guys because I love the service I get when I bring it great people working here. Thank you for your service I have bought my last 2 cars from you guys because I love the service I get when I bring it back to get service and how I am treated. Beaing a woman it is important to me that I can trust someone that will work in my car and that he will let me know what is wrong and how much it is going to cost and being able to trust them. You guys in WHite Bear seem to always go out of your way to help me and make sure I get a rented car while you work on mine. Love it I will probably buy my next car from you. My American dad Ed Kath from Kath oil did make me promise him that I would not buy anything Japanese.. only American made stuff, so I try. I do not like gettign a lot of emails so I hope I dont get them from you. More

The staff is very cordial in their dealings with the customers. A HUGE plus from a customer service perspective. They are ready to help their customers in any way they can. The service is normally quick customers. A HUGE plus from a customer service perspective. They are ready to help their customers in any way they can. The service is normally quick. Till now I've never had a bad experience with the personnel who work here. More

Phil Goldstein is an awesome sales person, along with Dave Orton in financing. I have been working with Phil for over 20 years leasing vehicles, they know what I need and work with me. It is nice going Dave Orton in financing. I have been working with Phil for over 20 years leasing vehicles, they know what I need and work with me. It is nice going in and seeing the familiar faces and not having to worry about being over whelmed!!! More