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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.6
1,320 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,320 reviews

June 12, 2023

Good service. Nice people.no complaints. Special coupon saved me some money. All in all just fine. More

by dkwachtler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jun 17, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2023

Very easy to work with. Service staff was very friendly and accommodating. Also a smooth process. More

by Fry.jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
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Jun 14, 2023 -

Apple Ford White Bear Lake responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Always have great service at Autonation. They explain issues clearly, and communicate realistically when my car will be ready. People are friendly and I’ve had excellent customer service. More

by skmurphy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley ring, kaley
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Jun 12, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2023

I always appreciate the service provided. I highly recommend service at this dealer. I will use this service again. More

by gbikeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember
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Jun 12, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2023

Matt and the team were great to deal with. They honored more then I expected. I had an issue with a truck that I ordered and they honored the order price and I ordered that truck from a differ More

by Kennybryant16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Mike
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Jun 11, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2023

Autonation has great customer service in the service department. There was great communication through the process of my vehicle being fixed. More

by akeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Jun 08, 2023 -

Apple Ford White Bear Lake responded

We appreciate your positive review about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

June 05, 2023

Always nice and friendly. No hard sellers or forceful sales people. Maintenance crew is awesome too. More

by Gin34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian and Dave
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Jun 08, 2023 -

Apple Ford White Bear Lake responded

We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

June 05, 2023

As always, service was done promptly and all concerns taken care of. I get all service done here. More

by Wayfarin Stranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Jun 08, 2023 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

June 05, 2023

you pay for work that doesnt get done and when done its incorrect I would avoid their service center at all costs, when bring to their attention they make stupid excuses More

by REGGIERAUSCHNOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i dont know
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Jun 08, 2023 -

Apple Ford White Bear Lake responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford White Bear Lake take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (651) 301-8386 -- we hope to hear from you soon.

June 03, 2023

The vehicle could have had repairs and been better prepared for sale. I appreciated the customer service and the facility. More

by Birdjetdiane79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Many.
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Jun 06, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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