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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.6
1,320 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,320 reviews

April 21, 2023

The dealership worked with me to get a really good deal on my Ford Expedition. More

by BrianS
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 24, 2023 -

Apple Ford White Bear Lake responded

Hello Brian, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

April 21, 2023

Excellent service and the tech was very responsive - free popcorn. Include car wash ! Thank you More

by johnfechter0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mr ben
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Apr 24, 2023 -

Apple Ford White Bear Lake responded

Hello John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 21, 2023

I have always been pleased with the service at this location. I have been told that the hourly wage for mechanical work in now $204.00 an hour to work on vehicles. With the price increase of this hou More

by lorioman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis C
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Apr 24, 2023 -

Apple Ford White Bear Lake responded

Hi Lorioman, thank you for bringing this matter to our attention. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 20, 2023

Very busy but on top of things. Friendly and clean. Disappointed at the length it took to complete the recall, 4 days. More

by Davewest0204
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris,
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Apr 24, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

April 19, 2023

Friendly, good communication, service was one on time and appreciated the online payment option to make pick up faster. More

by mmueffelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 20, 2023 -

Apple Ford White Bear Lake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to see you soon!

April 16, 2023

Our appointment was completed in timely manner. Staff was efficient and polite. All work was well done. More

by Webster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Apr 21, 2023 -

Apple Ford White Bear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2023

Great work in the service dept. Car was washed, vehicle inspection video sent to my phone. More

by Miker147
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Kaylee
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Apr 21, 2023 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 12, 2023

My experience was amazing,the service advisor Kelly was very professional,solved all my problems,made me feel welcome ,was really helpful and I am very happy.I really appreciate it and recommend to anyone. More

by Lsaybe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly
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Apr 21, 2023 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

April 11, 2023

Ron, reset the door code for me. Ron, was a great guy to work with. More

by Raymond A Koll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Apr 21, 2023 -

Apple Ford White Bear Lake responded

Hi Raymond, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2023

really good service they are all really nice and always able to help you out with everything! Like their honesty More

by yamilexmaldonado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
luis
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Apr 21, 2023 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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