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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,310 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,310 reviews

February 17, 2023

Nehemiah and Tyler are awesome! If you are looking for a new car I recommend these two guys. They got me in and out! Scott you are the man, your sales and finance team was Awesome! More

by lawright84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nehemiah, Tyler, Scott
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Feb 22, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 15, 2023

Great service and a pleasure to deal with. They definitely take care of their customers! More

by mike.wcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Feb 19, 2023 -

Apple Ford White Bear Lake responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 13, 2023

All the employees I dealt with were very professional and friendly, I will be going back for sure. If you are looking for a honest friendly salesman, see Jordan at Autonation in White Bear, great guy! More

by 1967camaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
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Feb 16, 2023 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

The Service Department employees were nice and polite. A great shot out to Geoff in the sales department. (Can't find his business card for his last name) Also, his wife is always pleasant and eviting w More

by Marinegunny98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Rawn, Scott Kropf,
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Feb 17, 2023 -

Apple Ford White Bear Lake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 09, 2023

sale was very easy knew what I was getting sale staff was very good will buy from them again More

by jmjsr58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
pete and rich
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Feb 12, 2023 -

Apple Ford White Bear Lake responded

Hello, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Feb 12, 2023 -

jmjsr58 responded

I was in the car sales for over 25 years and Pete and Richard made me feel like i was the only 1 that they needed to help which is very good i told them not treat a customer like a customer treat them like friends and that's what they did you should be very proud of them

February 06, 2023

Overall had a good experience. Salesman was very good. Extended warranty and finance guy was also nice to deal with. More

by helgesongary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff
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Feb 09, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2023

Service was really great to work with. They help out with a new transmission since we had just purchased the car 3 months prior. More

by Kmichealson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 09, 2023 -

Apple Ford White Bear Lake responded

Hi Kmichealson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

February 06, 2023

Oil change was quick although nobody really said to much to me about anything after also I don’t understand why I had to wait three weeks to get in for an oil change appointment when I know 2 different peop More

by Anne F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some chick don’t know her name needs to work on customer service skills
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Feb 09, 2023 -

Apple Ford White Bear Lake responded

Hi Anne, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (651) 301-8386 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 06, 2023

Geoff Jelinik and Auto Nation provided a professional and welcoming atmosphere, and were helpful with all areas of our trade-in and purchase of our Ford Ranger. More

by The Dack's
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Jelinik
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Feb 09, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2023

Good experience overall but had to wait 10 - 15 min to get my car delivered to the garage for pickup. More

by sjader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Feb 06, 2023 -

Apple Ford White Bear Lake responded

Hi, Thank you for taking the time to share your feedback with us. Thanks again for the recommendation, and have an amazing day! Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. AutoNation Ford White Bear Lake

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