Apple Ford White Bear Lake

The service was fine, estimated time for the oil change and tire rotation as expected. Making an appointment terrible. Finally had to go in and get a service rep to set an appointment. I don't live far aw and tire rotation as expected. Making an appointment terrible. Finally had to go in and get a service rep to set an appointment. I don't live far away, and pass it frequently, so not a problem, people living farther away might find that a problem.. More

The whole team is great! Customer service is top notch! We will definitely be purchasing our business trucks from this dealership in the future. Customer service is top notch! We will definitely be purchasing our business trucks from this dealership in the future. More

My husband and I have bought out last 4-5 cars from this dealership. Everyone always polite, professional..... Already have a plan to purchase a used car in the next few years..... dealership. Everyone always polite, professional..... Already have a plan to purchase a used car in the next few years..... More

I was very pleased with entire experience with Auto Nation ford. They did what they said they would do and did it within the time frame the said. They went beyond by washing the vehicle. The whole ex Nation ford. They did what they said they would do and did it within the time frame the said. They went beyond by washing the vehicle. The whole experience was better than I expected. More

Probably the worst service I have ever experienced in my life. No call backs, wrong oil filter, failed to install headlight properly causing burning plastic with smell throughout vehicle. Dam near destroye life. No call backs, wrong oil filter, failed to install headlight properly causing burning plastic with smell throughout vehicle. Dam near destroyed truck because of wrong size oil filter had to get another 2 year 50k service warranty for it. 2-1/2 week turn around with an appointment. Will never bring back again. I use to take it there all the time due to closeness but rather go across town now. Quick lane my xxx! Nothing quick about anything. Would not recommend even the simplest work to be done. I've bought vehicles from here multiple times and it was great service, but after Covid things just went down hill with quality and standard of work. More

They were professional, polite, they kept me informed of the situation with my truck and when it would be ready. the situation with my truck and when it would be ready. More

People are very helpful and wanted me to be completely satisfied with the purchase of the new vehicle. satisfied with the purchase of the new vehicle. More

Friendly, knowledgeable and efficient staff! Customer service resolved a minor issue in a prompt and professional manner. Overall a great experience. Customer service resolved a minor issue in a prompt and professional manner. Overall a great experience. More

Service seems ok, but I prepaid for platinum maintenance plan when I bought the truck and I always have to remind them of this. They tried to charge me this time until I reminded them again. It does leave plan when I bought the truck and I always have to remind them of this. They tried to charge me this time until I reminded them again. It does leave me wondering if I am really getting what I should from the plan. More

I purchased my 3rd new F-150 yesterday from this dealership. Have had a great experience every time. I started working with Ben in July to build a truck with all the features I needed and could af dealership. Have had a great experience every time. I started working with Ben in July to build a truck with all the features I needed and could afford. Ben was great through the whole process, The truck arrived in mid-December, and everything was right. Ben showed us how everything works and answered all our questions. I worked with Mitchell through the painstaking process of financing the truck, He was patient and helpful while we figured out how to get the numbers right for me. The sales manager Jacob stopped by and congratulated me on my purchase before I drove away which I appreciated. I would recommend this dealership to everyone. More